This shipping company is wasteful and is moving packages all over for no reason but to up cost the freight. I had a package fly into NY, NY and then shipped to York, PA. I live in Hanover, PA 30 miles away. OSM decided to ship my package to Aston, PA which is 97 miles due East and above Philadelphia. When it re-ships, if it re-ships, the package will travel back through York to get to Hanover. If it needed to go to Aston, PA then why not from NY, NY as it was CLOSER.
NW
No way J.
NOW it's all coming back to me!
NOW it's all coming back to me! What's just happened with an eBay purchase happened once before (with a different eBay merchant) . . . but since sellers don't disclose the shippers they use, we can't avoid making the same mistakes. Like the earlier seller, this one uses OSM Worldwide, a shipper that "partners" with USPS. And, as before, it's taking OSM forever to get my small, inexpensive item into the hands of USPS. I ordered on April 23rd. USPS tracking site, per USPS tracking number provided by seller, shows item picked up by OSM the next day. Here we are, 11 days later, and there's been no update at all to the tracking information. (Item not yet given to USPS; item is still sitting who-knows-where.)
I'm also giving a poor review to this merchant, for using OSM. I doubt that sellers bother to read reviews of shippers, before picking the cheapest one . . . but if this seller, or any other, had bothered to look into OSM -- or cared about the many poor reviews THEY'VE gotten because they use OSM -- they would see the easy-to-find tons of negative OSM reviews on Google, Trustpilot, Yelp, and the Better Business Bureau (all of which cite the very same issues).
JC
JC
Terrible logistics and customer service…
Had an order come in internationally to NY in 2 days. Made it from NY to GA in 1 day. From GA to OSM Worldwide in Glendale Heights, IL, their world headquarters, in 1 day. For 14 days it sat there showing 0 updates. Still haven't gotten my order. Tried their customer service and it was useless.
DK
Daniel K.
Shipped a week ago from 600 miles away
Shipped a week ago from 600 miles away. Now package went completely the wrong way and is about 1200 miles away and USPS still doesn’t have the package. Worst shipping co EVER!
CL
Craig L.
Ridiculously slow and when asked where…
Ridiculously slow and when asked where my package was they blamed USPS even though tracking clearly states that they have the package! Package was rerouted nonsensically from my home town through at least two other distant cities. I cannot stand these worthless companies like this that do nothing but cause problems for everyone.
CB
Chris B.
Slowest delivery service in existence
Slowest delivery service in existence. Avoid if you can!!!
TG
Topher G.
Claims 2-5 day shipping but always ends…
Claims 2-5 day shipping but always ends up being more
MO
M. O.
OSM is the worst
OSM is the worst. They must be cheap because it seems alot of sellers on EBAY are using them. They claim that they deliver within 2 to 5 days, that's a lie. I now contact a seller and ask them if they use OSM, if they do, I buy deom somewhere else.