Lori M.
Do not buy anything from this company
Do not buy anything from this company! Their shoes are way too big and they will not refund you! They wanted me to pay 14.95 to ship another pair and then you cannot reach a customer service rep On the phone to discuss this. You have to email them only, which they did respond that way, but told me their company is going broke and cannot refund me, even though their website says that they give full refunds if you're not satisfied. I asked them about their false advertisement and they went silent, they quit responding to me.
Response from Orthora FootwearOct 21, 2026
Hi Lori, We’re truly sorry for your frustrating experience with the shoe sizing, refund concerns, and communication with our team. We understand how disappointing it is when a purchase doesn’t meet your expectations and you feel your concerns haven’t been adequately addressed. Upon checking, a member of our team is working closely with you to address your concerns and assist you further. Orthora Footwear



