OrnateraOrnatera is listed under Furniture Stores.
Ornatera (ornatera.com) has 80 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Aurea
Pillow has a strong chemical odor and retains heat. Product shipped from overseas and took a month to arrive. Even at the “discounted” price, this pillow is overpriced for the quality. Did not come with the pillow case as advertised.
Morgan M G.
Zero Stars!!!! I ordered pillows from Ornatera over 2 1/2 weeks ago and still have not received them. They were supposed to be delivered way before now according to my order confirmation. When I track the package, it still hasn't shipped from the warehouse! I've tried to contact customer service to cancel my order & they keep putting me off saying my order will arrive soon. This is absolutely ridiculous service! After reading other reviews, I'm certain this is a scam and will be reporting the company as such!
RBurns
I ordered a pillow 6 weeks ago. After it shipped I received tracking (from China) then suddenly an "attempted delivery" notification from a random last-mile delivery service I had never heard of. Then nothing. A week or so later, a tiny package arrived with a different name/address on it from the last-mile company. I contacted both Ornatera and the delivery company. Both said they would reschedule my delivery. I first placed my order over 6 weeks ago. Today they finally refunded my money. I don't know what is going on here but at best, this company needs to get it together and at worst, it's a scam.
Roman L.
The pillow stinks a lot and is as hard as cement. It made my neck and head pain worse. DO NOT BUY!
Robert F.
The pillow stabilizes your neck, no matter which position you sleep in. Its firm and comfortable.
Smiz P.
Can we give ZERO stars? This company is terrible. They claim you can try the pillow and guarantee a refund if returned in 30 days. They don’t tell you that it has to be returned to Asia and since it would cost too much they tell you to keep it and only refund 40%. The pillow is as hard a cement. Made my neck and head pain worse. DO NOT BUY!
Mandi
DO NOT BUY FROM THIS COMPANY! I purchased 2 pillows and a sciatica leg pillow. After reaching out to them about their tracking, I did finally receive two of my pillows but not the sciatica one. I asked them REPEATEDLY about this, but they will not even respond to my messages now. Save yourself a headache and don't do it!
Julia
Helping me to sleep Better
