Ornate Home Furniture and MattressReviews of ornatehome.com

Very smooth so far, will update when I get my sectional! Angel has been very professional and helpful. I got the best deal I want to pay for the sectional

I was hesitant to order such expensive pieces of furniture ( 2 ocean blue leather chairs) from an unfamiliar place who was so far away, but due to the savings I did. The shipping cost was high, but probably fair and due to the sale price I was still ahead from getting it there as opposed to getting it locally. I got my chairs in a month. They were packed well and the shipping company was very helpful and on time.

Great customer service!

Angel was really an angel.and helped us through order.

Great service and very good communication

When I originally placed my order, I inquired about the delivery timeline. Despite this, my items did not arrive until March 18th. To make matters worse, the delivery occurred at 9:20 PM with only one driver, requiring me to personally help carry the furniture to my doorstep. While I was excited to assemble my new bed, I was disappointed to find signs of prior use. There were scratches around the bolt holes and on the footboard. I purchased this under the impression it was a brand-new set. Although I am pleased with the bed’s design, I cannot recommend Ornate Home Furniture. I suggest others buy directly from the manufacturer to ensure the furniture is actually new and that the delivery process is professional and timely.

The worst. Product is bad. Buyer beware

Jeremy helped us purchase our new couch and he was excellent. He was very patient with alllllll my questions since I’m extremely picky with large purchases. Their prices were so much lower than Ashley furniture! And the employees don’t work off commission so I didn’t feel pressured to make any decisions.