Ornate Home Furniture and Mattress Reviews | Read Customer Reviews of ornatehome.com

Ornate Home Furniture and MattressReviews of ornatehome.com

4.1422 reviews
Furniture Stores
2235 N Tustin Ave, Santa Ana, California

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Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.

Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: ornatehome.com
Website: ornatehome.com
Category: Furniture Stores
Location: Santa Ana, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ornate Home Furniture and Mattress reviews

422 approved reviews, newest moderated first

Debra
Apr 8, 2026
I ordered antique white, received gray
I ordered antique white. I received gray nightstand.
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Roger
Apr 7, 2026
Website was easy to navigate
Website was easy to navigate, ordering and confirmation were smooth. I can’t wait to see my purchase in my home.
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Gene
Apr 7, 2026
Staff were very helpful in assisting me…
Staff were very helpful in assisting me with my order.
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niketa
Apr 6, 2026
still didnt receive product
still didnt receive product. Its been over a Month. finally, it delivered on 4/17 and box was broken and chair was damaged.
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Shaquille
Apr 6, 2026
Greet customers service
Greet customers service
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MEH
Apr 6, 2026
Terrible
Terrible, I cancelled the order right after I click the purchase. They were closed all weekend so I called first thing Monday morning. They want to charge me a cancellation fee. The product is on backorder.
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Ashley S.
Apr 6, 2026
Excellent service
We found these couches online and thought they looked comfortable enough to try them. After ordering them, we were able to track the progress up until the couches were ready to ship, which was when the tracking number stopped working on their website. I called to ask about the progress of my order. The person I spoke to was knowledgeable about the website and helpful in finding my order and giving me a status update. Once my order was being delivered, the delivery driver called to set up a convenient time. Everyone was very professional, and kind. The couches are perfect for my living room and super comfortable to sit in.
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Michael
Apr 6, 2026
So I havent actually gotten the product…
So I havent actually gotten the product yet. But looking around i could not find a better price. Also the right arm facing sectional i couldnt locate on the site and their customer service was so helpful in locating it for me and also giving me an added discount. So from Liezel's customer service alone and the price they are 5. (now if the delivery people kick holes in the boxes and throw in a ditch it might be a different story)
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