Amanda S.
Total scam
Total scam. I ordered two paintings in March and now the tracking number I got just disappeared. When j click to view my order, the link it brings me to just says the page got moved.
We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Amanda S.
Total scam. I ordered two paintings in March and now the tracking number I got just disappeared. When j click to view my order, the link it brings me to just says the page got moved.
Anne Meldgaard H.
I placed an order medio March and got an order no. and tracking no. But I still can't track my order, the no. doesn't exist. I have been emailing the company but they only reply with an autotext email about covid situation ect. There's no Phone no. to contact them! Totally scam
Dona W.
Over a month ago I had ordered two paint by numbers. The excuse was Covid. Inexcusable. Still no delivery. I have made multiple calls and emails with vague or unacceptable excuses. There are over 100 other unhappy customers done the same way. I have started a legal process.
Cindy H.
Ordered on 4/26/2020, was charged to my charge card on 4/28, have not received any notification that they even received the order, and have e-mailed them 2x. They will not reply to me but they did take my money. DO NOT order anything from them.!!!!!!! I have not received the order or any communication from them. Not able to e-mail them either.
RyLeigh
Concerned this is company is a scam. Their website states the company is Paint by Numbers, but the email address to customer service is Original Paint by Numbers. First flag. My order was placed in March. Almost immediately, I received an email stating there would be shipping delays due to COVID-19. Understandable. Weeks go by and I send an email inquiring to the status. No reply. Second flag. After sending another email requesting to cancel the order, I finally get a reply saying it is too late to cancel the order, as it has already shipped. They also apologized for the delayed reply, saying there was a glitch in the system that prevented replying to emails. Uh.....okay. Third flag. Finally, in mid-April I got an email with shipping/tracking info. To date, each time I try to track the shipment, it shows there is no package. When I click on the "view my order" link from my confirmation email, it says "page not found." Fourth flag. Reading these reviews only solidifies my belief that this is a scam. This company told me they were unable to cancel the order since it has already shipped, but the tracking number is not associated with any order. Buyer beware!
Alex C.
I placed an order on 22nd March and it's now the 13th May and I haven't received the order or an update from this company despite emailing them. I can track the order but the latest is that it was 'delivered to airline' on 25th April. I appreciate the currently situation is out of our hands but I'm really disappointed with the customer service. The worrying thing is I can no longer see my order confirmation on the link sent to me via email so I'm worried that this has been a scam?
Saraaah M.
Uggh I am so freaken mad spent or should I say GOT ROBBED SCAMMED FOR 59.96
Denise N.
I would give this company 0 stars if this was an option and like others I wish I had read the reviews before spending nearly £50 on 4 kits as something to do during lockdown. They have basically stolen my money. Ordered 1 April, money taken from me immediately and no goods. Loads of emails from me have resulted in 3 identical emails over two days last week which say nothing except to tell me to check the tracking number which I don’t have. I suspect that are just scammers taking advantage of the current situation or else it is a company which is bankrupt. DO NOT TOUCH THEM WITH A BARGEPOLE.