Explore Oral-B's electric, manual and battery toothbrushes. Read important information on how to maintain good oral hygiene and a healthy smile.
Oral-B (oralb.com) has 1,191 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Orn
Ik voel me opgelicht. Ze hebben iets met de IO opzetborstels gedaan waardoor het al na een maand versleten eruit ziet. Bovendien ook echt smerig. Klantenservice geeft de schuld aan de tandpasta en herkent zich hier niet in. Wat een onzin. Ik gebruik al jaren dezelfde tandpasta. Voor mij gaat het dus geen Oral-B meer worden. Als je zo omgaat met klanten dan zijn ze snel weg.
Monique de H.
De Oral-B IO tandenborstel is perfect maar SCHANDALIG hoe duur en slecht te opzetborstels zijn. Al snel zijn de blauwe haren wit, en al snel ziet de borstel er vies uit want wit is niet wit meer. Spijt van de aankoop.
Lucy
Really poor customer service. My dentist recommended a particular toothbursh which I bought from their online shop becuase my dentist gave me a dsicount code. The toothbrush was not fit for purpose (too big, really heavy, didn't charge, etc) so I tried to return it under their advertised 30 Day Money Back Guarantee. Two months after having proof of delivery of my toothbrush to their returns centre I'm still waiting for a refund. If you must use Oral-B products, I'd highly recommend sourcing them from other retailers with better customer service ratings. I'd give this company zero stars if I could.
Romain M.
Brosse à dents électrique Oral-B iO (Series 3) achetée en novembre 2023. Elle a cessé de fonctionner du jour au lendemain (plus d'allumage, plus de charge), après moins de 3 ans d'utilisation normale. J'ai contacté le service après-vente Oral-B pour une réparation sous garantie, qui m'a été refusée car la garantie standard de 2 ans était tout juste dépassée et ils n'ont pas jugé pertinent de faire un petit effort. Quand un produit haut de gamme lâche aussi vite, sans solution de réparation proposée, cela pose une vraie question de durabilité et d'écoconception. On peut légitimement se poser la question de la faible qualité du produit voire de l'obsolescence programmée. Déçu de l'expérience, autant sur le produit que sur le SAV.
Pascal E.
Oral B op Smile tandenborstel gekost voor 250€, helaas is na drie jaar de accu al erg slecht en ben ik vaker dan het laden dat poetsen. Bij Oral krijg je maar liefst 25€ te goed als ik een nieuwe Oral B tandenborstel koop. Nou voor mij nooit meer een Oral B tandenborstel.
Hedgehog
Between 2023 and 2026, I've been through 4 IO brushes (IO 6 twice & IO 9 twice). Combined with my partner's experiences, it would be 6 toothbrushes in total. Every single time, a toothbrush's life would follow the same cycle: 1. Receiving the toothbrush - all good for a while. 2. Toothbrush battery starts dying mid-brushing despite being charged to 100%. No warning at all. 3. Oral-b service replaces the toothbrush with a brand-new one. Now, you might think the toothbrush gets replaced with a brand-new one. None of these things. After a while, it breaks again in the same way - obviously, you can't replace it after the warranty expires. I find it completely unacceptable for a toothbrush at this price range to last so short. Additionally, they've got a huge mould problem. Pieces of black mould like to collect in the handle, inside the base where a brushead goes (despite storing the toothbrush without a brushead on at all times + washing it after every use). Both these problems concern different models (IO6 and IO9). This makes me think that maybe they don't acknowledge these issues at all and just spam new models without fixing common issues in their current flagships.
Frank M.
Die Webseite der Cashback-Aktion ist den ganzen Tag lang nicht erreichbar. Wenn ich mir das Prozedere ansehe muss ich mir aber sowieso überlegen in wieweit das Ganze für einige Euro überhaupt Sinn macht. Online Dokumente hochladen UND dann noch auf dem Postweg einsenden? In welchem Jahrhundert leben wir? Das ist bewusste Schikane um den Kunden vor der Nutzung der Cashback-Aktion abzuhalten. Schade, wenn man bei einem an sich guten Produkt so etwas nötig hat.
Lucia
Ho partecipata alla prmozione per avere il rimborso della spesa per lo spazzolino+confezione di testine. Mi viene negata nonostante nello scontrino sia presente l'acquisto. A seguto richiesta di chiarimenti mi viene chiesto il codice a barre presente nella confezione delle testine, che ho gettato. Non era scritto sul sito che andava conservata la confezione, inoltre viene scritto di allegare solo lo scontrino e non anche la copia del codice a barre. Solo leggendo il dettaglio del regolamento si legge che va conservata la confezione. Trovo che la descrizione sul sito non dia tutte le informazioni che portano in inganno il consumatore che fa una scelta pensando di poter ricevere il rimborso, poi negato. Mi pare poco corretto e trasparente. Segnalero' al punto vendita e non mi fidero' mai piu'