Oral-BReviews of oralb.com

Dopo appena due anni e mezzo, il mio Oral-B iO 9 si è rotto. Considerando il prezzo elevato, mi sarei aspettata una durata decisamente maggiore. L’assistenza Oral-B è stata pessima e non mi ha aiutata a risolvere il problema. Ho provato anche ad aprirlo da sola per tentare di ripararlo, ma il sistema previsto per l’apertura non funziona e, per farlo riparare dall’assistenza, dovrei spendere una cifra esorbitante. Il risultato? Uno spazzolino costoso che è fermo e inutilizzato da mesi. Trovo assurdo che un prodotto di questa fascia di prezzo duri così poco e sia così difficile e costoso da riparare. Per me è stato un vero e proprio furto e l’assistenza Oral-B è assolutamente inadeguata. Non lo ricomprerei mai.

Kauf der Zahnbürste 08/2024. Nach 1 Jahr bereits defekt. Daraufhin Reparatur als Garantieleistung erfolgt. Nun nach Ablauf Garantie erneut defekt.

We bought two of the most expensive Oral B toothbrushes on the market, they both have failed. They both have charging issues, and the newer toothbrushes are hard to keep the head of the brush clean. Do not buy this product.

I bought a new Oral biO 3 toothbrush earlier this year and I was told that the toothbrushes would last for approximately 3 months when brushing regularly and properly. I’ve found that after 5 to 6 weeks the brushes start going white which is a sign that they need replacing. That is half the time the brushes should be in use. These brushes are extremely expensive to purchase and I find that this is obviously a rip off by the company for customers to purchase new expensive products when they are no better than the older version toothbrushes and heads. I will soon be disposing of my i0 toothbrush and going back to my older version. I’m not paying those exorbitant prices.

Ho ordinato uno spazzolino con annessa la promozione che regalavano uno smartwatch ,a distanza di quasi due mesi non mi hanno inviato il regalo promesso,poco seri

Avoid. Sent my toothbrush in to be repaired been waiting over a week and received no communication off them. Crap

Schade, dass man nicht Minus 5 Sterne geben kann. Unterirdisch, Inkompetent und von persönlichem Support ist bei solchen Zahnbürsten die mal eben mehr als 300 Euro kosten ä, wohl Zuviel verlangt. Unfreundlich und nie wieder kaufe ich so einen Schrott dort.

I purchased an Oral-B iO Series 6 toothbrush directly from the official Oral-B UK online store. The unit developed a major battery management defect—a widely documented issue across the iO lineup. After returning the item, customer support and their third-party repair centre offered only to send a discontinued iO Series 8 handle (which likely consists of old shelf stock or refurbished units that carry the exact same battery risks) or another iO Series 6 handle. Dealing with customer service has been a complete joke—they flatly refuse a cash refund over the phone and keep reciting rigid internal scripts instead of taking accountability. As the retailer who took my money, Oral-B UK is legally bound by Section 24 of the Consumer Rights Act 2015. Since you cannot supply a reliable, non-defective active model, I am exercising my statutory Final Right to Reject the item for a full cash refund. Forcing old discontinued stock on customers to avoid processing legal refunds is completely unacceptable. I expect an escalation manager to contact me directly to process a full refund to my original payment method.