OnPay | Payroll + HR Reviews | Read Customer Reviews of onpay.com

OnPay | Payroll + HRReviews of onpay.com

4.5312 reviews
HR & Recruiting
675 Ponce De Leon Ave NE, Atlanta, Georgia

Call Directions Website

OnPay | Payroll + HR

About OnPay | Payroll + HR

Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.

OnPay | Payroll + HR (onpay.com) has 312 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: onpay.com
Website: onpay.com
Category: HR & Recruiting
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in HR & Recruiting, Georgia

OnPay | Payroll + HR reviews

312 approved reviews, newest moderated first

M&O -.
Dec 30, 2025
Great customer support
Great customer support
Report
Kate G.
Dec 16, 2025
OnPay is super easy to use to run…
OnPay is super easy to use to run bi-weekly payroll and affordable for small business! Setting up everything initially as a new business has some challenges; however, the OnPay staff was right there to help and guide me through the process!
Report
Bee B.
Dec 16, 2025
They have messed up my tax withholding
They have messed up my tax withholding. Getting it fixed is taking over 30 days on their "Support" portal. Not exactly the length of time I experienced with ADP. The difference is night and day. Cheaper is not always better or even sufficient.
Response from OnPay | Payroll + HRDec 17, 2025
We appreciate you taking the time to share your experience. We’ve attempted to reach out for additional details so we can help resolve this. When you have a chance, please reply, and we’ll do our best to get this addressed as quickly as possible.
Report
Rachel
Dec 16, 2025
A great, cost-effective option for small businesses
I use OnPay to run payroll for my own company and for my clients’ small businesses (usually 1–2 people). The interface is very user-friendly, the whole process is smooth, and their customer support is prompt and great. I think OnPay is a great, cost-effective option for small businesses.
Report
Dasha M.
Dec 12, 2025
Great for New Business
Very easy to set up a new small business. Great customer service. Good price point.
Report
Larecia R.
Nov 18, 2025
OnPay is amazing
OnPay is amazing! Customer service is there when I need them and always address my concerns.
Report
Robert R.
Nov 15, 2025
Great payroll service
Great payroll service - website is very user friendly with some nice features - running payroll is straight forward - everything needed is displayed on one page - the service is reasonably priced. The absolute best part is their onboarding process with a zoom meeting to run the first payroll.
Report
Susan C.
Oct 31, 2025
OnPay has made setting up my payroll…
OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience!
Report