One MedicalReviews of onemedical.com

One Medical now sits at the crossroads of incompetence and negligence. Once a decent "concierge" provider, we spent an overnight in the ER for my 12-year-old child because several One Medical doctors failed to meet the basic standard of care this summer. The result was an almost life-threatening diagnosis by the ER doctors coupled with a hefty bill. Many lawyers called this a clear case of medical negligence. One Medical's lawyers, however, would not admit that their doctor caused harm by his obvious lack of diagnosis. This is one example of many over the years. Save your money for quality care.

I became a OneMedical member early this year. I completed a low-complexity virtual appointment for February 1st assuming I would be charged at most, the $49 virtual fee for the visit (pay-as-you-go cost). I am on a high deductible health plan, which apparently meant that OneMedical bills me the same amount they charge insurance, which is over 3X the cost of a pay-as-you-go or an immediate care visit. This could all be easily spelled out, particularly when OneMedical is aware of users on high-deductible plans. Further, OneMedical exacerbated the issue by billing me over 9 months after services were rendered, thereby continuing to accept my membership fees before I was able to determine I was over paying.

Scam! They have no intention of providing any services, just collecting money and telling you to see a provider in person for a service advertised as covered. Nurses are terse, unfeeling and inconsiderate.

No no no. 24+ hours wait and told to take Tylenol. No treatment plan, no medical evaluation, no diagnosis but reference to symptoms in a chat that I don't have. Just a scam to collect money. Go to teladoc. At least they SOMETIMES don't suck.

I was hoping to use this service to refill/write an Rx, but it is simply a "sales portal" that refers you to a local doctor.

Incompetent doctors sold in a guise of convenience. Trust me. Going to a REAL doctor is better than wasting your time here. It may seem more convenient but I've spent more time with their misdiagnosis and poor treatment than I would have if I had gone to a real doctor. One medical is making a profit on unhireable doctors by giving them a job. I wouldn't be surprised if we see a class action lawsuit in the near future against them if there isnt one already.

I signed up because I didn't want to sit in urgent care for a sinus issue. I have been sick for over 9 days (realistically probably 12) and went from a cold to a full on sinus infection radiating through my ear and neck. My husband (in healthcare) told me I should see someone before I get on a plane because I could get much worse and my ear and lymph node are quite painful and are in fact not getting better and getting worse. At first I saw a PA and she asked for ear photos so she could prescribe the right drug. I went back to the service with ear photos from my husband to send to the PA. I then get a different person- a nurse this time whom gave me generic BS advice I already tried and I was already getting worse. So I went elsewhere to have an actual MD say I have a sinus infection and give me drugs for 7 days. What a prolific waste of my time. Avoid and get a real MD. It's worth sitting in urgent care especially if you know you are well past generic care, are getting worse and in fact need drugs.

Complete scam, I had a 2 minute phone call, the didn't issue meds, or even medical advice and I was charged 200$ to be told to go to urgent care