Attorney D.
Excellent and responsive
OneLegal is excellent--quality and service. They are especially helpful if you have a process question that requires a fast answer. Telephone service is great, as well as email.

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
One Legal | An InfoTrack Company (onelegal.com) has 419 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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419 approved reviews, newest moderated first
Attorney D.
OneLegal is excellent--quality and service. They are especially helpful if you have a process question that requires a fast answer. Telephone service is great, as well as email.
Cathy K.
Easy to use program. Knowledgeable help when you need it. The only reason I didn't mark it 5 stars as sometimes the wait time is a little long once you work your way through the prompts.
Liz S.
I was extremely happy to discover how easy it is to use One Legal. I wish this technology existed at my previous job because it would have taken most of the stress away!
Barbara
Filing and Service instructions online are very good; the ability to search and to check both our account and our actions and our filings and service is good and the staff providing customer service is excellent. They keep improving their services and clarifying their website as much as possible and as the e-filing courts will allow.
William E. G.
OneLegal is like having a clerk knowledgeable about what each court wants, they are fast, reliable and good customer support if there are problems.
YJ
Very difficult to reach a customer service representative.
Response from One Legal | An InfoTrack CompanyJun 1, 2018
Hi YJ, I'm sorry to hear that you've had trouble reaching our Customer Support team. Did you know, that in addition to being able to call them at 800-938-8815, you can also email them your questions at [email protected]? We have representatives available Monday through Friday, 5 a.m. - 5:30 p.m. PT. In the meantime, I'll let our Customer Support team know that you have questions and try to have a representative reach out to you soon. All the best, Lisa, One Legal
Nancy Z.
Find everyone very helpful, especially Dalton Crawford! He's been the best
Maria C.
So easy to use your website. Almost instantly the conformed copies are received.