One Legal | An InfoTrack Company Reviews | Read Customer Reviews of onelegal.com

One Legal | An InfoTrack Company Reviews | Read Customer Reviews of onelegal.com

One Legal | An InfoTrack Company reviews

419 approved reviews, newest moderated first

A. G.
Jul 31, 2018
Whenever I need help
Whenever I need help, they are there and ready. They've made e-filing a breeze.
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Sonja N.
Jul 30, 2018
You do a great job!
You do a great job!
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Richard S.
Jul 26, 2018
The support to file online in Cook…
The support to file online in Cook County, Illinois was excellent. With the help of Casey Grimes and Natasha Adams all my errors were corrected and then filed with the court
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Kimberly M.
Jul 24, 2018
Documents get filed in a timely manner
Documents get filed in a timely manner. If there are any questions or dome type of delay, someone always reaches out to keep me informed.
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Michelle C.
Jul 24, 2018
I have always received great customer…
I have always received great customer service from One Legal.
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Carol
Jul 24, 2018
They are great when it comes to…
They are great when it comes to physical filing. As to electronic filing, they are also great as long as nothing goes wrong.
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Kara
Jul 17, 2018
The absolute WORST most cumbersome and…
The absolute WORST most cumbersome and ineffective efiling company on line. excessively long wait times to have even the most basic question answered. Not to mention ongoing technical support issues and problems on line with efiling.This company is an absolute nightmare to deal with. Unfortunately, the Court doesn't allow any other efiling company for San Diego.
Response from One Legal | An InfoTrack CompanyJul 17, 2018
Hi Kara, Thank you for sharing your experience with us. I’m sorry to hear that it's been a less than desirable one using our system. I’ll bring up your concern over wait times with our Customer support team. Regarding technical support issues with eFiling, would you please email me at [email protected] with your account number and details of what you are experiencing so that I can have our Engineering team look into this? All the best, Lisa, One Legal
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Carmelita O.
Jul 16, 2018
I have been using One Legal for more…
I have been using One Legal for more than 15 years as a Legal Secretary. It's only One Legal that I trust to have my documents filed on time very time. If I have problems with the documents/ or filing, Staff will call/email me to correct the filing or get more instructions to get the documents filed. As a Legal Secretary, to have documents filed on time is very serious and necessary to avoid Court's sanctions, etc. I depend on One Legal as my right hand/assistant to get my job tasks done on a timely manner. It's so user friendly to file/ retrieve/ follow up my documents on their website. More power to One Legal! I can't do a good job with you as my assistant.
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