One Legal | An InfoTrack CompanyReviews of onelegal.com

Thanks for all the great service over the years!

As a contract legal professional, I've had the pleasure of working with One Legal on many assignments. The professional legal support team is simply wonderful. We are kept abreast of all of the new industry trends, we are provided with exceptional training experiences and their legal blog is the best!

Customer service is wonderful but the wait times are insane. They need more at the help desk.

I am currently on hold for the sixth time in three weeks since I placed my service of process order. Order placed (to serve a business in Napa) for a three day service. Last day to serve was 2 weeks ago. Court issued an OSC for failure to file a proof of service. This is the third process service order on the last three months that has gone like this. Last time (after at least 10 phone calls) a supervisor calls me and assures me that they had gone through some "growing pains" in the process service dept., but that was "behind them" and he asked for me to give them another chance. So i did and here I am. Something has changed at One Legal... this is no longer the premier service out there... it is looking like I will need to bite the bullet and make a change which is going to be time consuming and costly to my business.

Excellent service.

I was very happy with the service. Thanks.

Great service, simple to use but a bit over priced compared to competitors.

I was expecting a little more from concierge. After tons of messages they just filed papers same way I sent. Then decided to hand deliver before conferring with me. So I ended up paying about $100 more than I anticipated.