OneAZ Credit UnionReviews of oneazcu.com

Adam Petri, at headquarters, took care of my issue in a kind, professional manner. Thank you taking care of my issue via phone call! Saved me a trip out.

At 2pm I went to the Foothills branch to open an account. It required an account specialist, I was asked to sit in lobby " area". After a bit a woman greets me,BUT WAIT she actually greets the woman from the donut corral ,who's bringing her food! I'm sitting for a bit as the woman with the food talks to the donut woman and a guy I can't see about "food & loosing weight ". The donut lady leaves, & the two " employees " continue their conversation! I figured if they're talking they can't eat, and I'm not going to resive service until they finish eating! It's 2pm and I've other things to "attempt to accomplish "! So I leave! My recommendation Ssss, would be go before " feeding/social " time and bring food! If you want attention! Silly me I only had brought MONEY $$$! Just received "another email" from OneAz " takes only 5min to open account, just go to your local branch "(?)🤣🤦

Excelente Servicio por Parte de la Sra Maria

I needed a bank product for an upcoming event. My banker, Eli Andujar made the process quick and painless. He offered other options giving quality benefit statements. Eli ensured to follow up and keep our lines of communication open. As a former Bank Manager of almost 20 years, I am always observing how people conduct themselves. Eli was courteous, professional, and prompt. Thank you Eli and One AZ. Joe B, from Tucson

I applied for an Auto Loan and Tim Riggs was my loan officer. I had previously sold my old car and needed a new one ASAP. I had already asked for days off at my job to get this process done so I could have a means of transportation to my job, and Tim Riggs was able to finalize the loan in a day! I am so grateful he took the time and went out of his way to get my loan approved by underwriting. I had been waiting for a call since 8 in the morning waiting for an approval. I called at 10am and spoke with Tim and within 30-40 minutes he was able to get my loan approved. We had been bothering Tim all morning from 10am until the banks closed at 5pm. I am so thankful for all his hard work and understanding, when I had so many questions. He showed professionalism and patience, and I couldn’t have been happier to have been assigned Tim Riggs as my loan officer, I honestly don’t think the loan would’ve been finalized in the couple of hours, had we not been assigned Tim. I appreciate everything he did for me that day and am extremely grateful.

Wow what an amazing experience thanks to Lindsay Herriott! She made the process very easy to understand and answered all of my questions. Thank you so much, Lindsay. My family and I appreciate you!!

I was under significant pressure with tax issues and sent multiple payments for the same depts. IRS and ARS. Maria Arcos Spent an hour of more helping me request to have the cash returned from the mistakes. Her work was successful and I got both back in my account in a situation where I was clueless. Thank you

Representative Adam Petri helped me with a wire transfer I need to make. It's complicated because I can't get to a branch. Adam arranged for a video conference to make it possible to begin the transfer process. Adam is warm, capable, and professional. I am very grateful for his help today.