Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

Julia M.
Jul 1, 2026
Zack did an amazing fast job…
Zack did an amazing and fast job getting the part and returning to replace the broken one on our almost 25 year old frig… thanks Zack
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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Anthony L.
Jun 30, 2026
Wonderful service technician!
Wonderful service technician!
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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Sparky C.
Jun 30, 2026
Great Experience
Set up the appointment great showed up on time great customer service great problem resolution
Response from OncourseJul 6, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
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Candace and K.
Jun 30, 2026
Great way to keep your water flowing!
Great way to keep your water flowing!! So easy to use, called and they scheduled me with a plumber whincame out within an hour, despite not being a true emergency. Didn't pay a dime. Highly recommend this company.
Response from OncourseJul 6, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
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Ronald E.
Jun 30, 2026
Ben identified the issue and resolved…
Ben identified the issue and resolved it quickly. Chris was a very good ass’t. They cleaned the area. Very sharp, knowledgeable, friendly guys!
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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Mary J.
Jun 26, 2026
The technician was friendly and…
The technician was friendly and helpful, explained everything so I could understand it, I will recommend this company to friends
Response from OncourseJun 26, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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Judy D.
Jun 26, 2026
I would not recommend Oncourse Home…
I would not recommend Oncourse Home Solutions. After I cancelled my coverage, they still billed me for another month. Crooks!! Don't sign up! 06.26.26 On course contacted me by phone. The Director told me they would remove their fee of $44.87 from my Consumers Energy bill. I also asked him to send me an email to verify that information so I can forward Consumers Energy. He told me they don't send that kind of information. To me, this sounds very odd, like what is going on?
Response from OncourseJun 26, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at [email protected] and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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grant N.
Jun 26, 2026
What went wrong Drop my coverage
What went wrong? I was responding.
Response from OncourseJun 26, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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