Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

CARRIE C.
Jul 8, 2026
Ross & Team were great.
The service rep assigned to us (Ross) was a HUGE help in our experience with Oncourse Home Solutions as were the two repairmen that installed our new Carrier unit. The 3 of them made this process easier than how it all began. KUDOS GUYS!!!!! Our only complaint, the hours of waiting on hold & miscommunication by customer service.
Response from OncourseJul 10, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Report
Mike C.
Jul 7, 2026
service and solution
service and solution
Response from OncourseJul 8, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Report
Rosamma M.
Jul 7, 2026
Timely good service
Timely good service
Response from OncourseJul 7, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Report
Heidi P.
Jul 7, 2026
The dryer was fixed
The dryer was fixed
Response from OncourseJul 7, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Report
Jaquelynn S.
Jul 7, 2026
Fast friendly professional and courteous
Fast friendly professional and courteous
Response from OncourseJul 7, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Report
Anthony A.
Jul 7, 2026
Awesome Experience
Prompt, professional, friendly service and excellent Carrier HVAC products and workmanship. Purchase was made with technician, Raul Carrillo late Tuesday afternoon, 6/30 and installation was fully completed on 7/1. He went out of his way to get next day installation due to the extreme heat. The installation technicians, John Lopez & Anthony Milani did an awesome job with the installation and clean-up. It was an amazing experience from start to finish. I highly recommend Oncourse Home Solutions!
Response from OncourseJul 7, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Report
Connie Y.
Jul 6, 2026
Technician arrived on time and is very…
Technician arrived on time and is very knowledgeable in his field
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Report
Richard
Jul 6, 2026
Helpful service
Helps us to keep up on our home mechanical equipment maintenance. The one improvement I would suggest would be to have an online means of initiating a service or maintenance action.
Response from OncourseJul 6, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Report