OllnyReviews of ollny.com

I received immediate communication response. My issue was handled promptly as well.

Der Verkäufer hat bei mir einen sehr positiven Eindruck hinterlassen. Ich habe einen defekten Artikel gemeldet und mir wurde innerhalb von 3 Tagen geantwortet. Wir hatten insgesamt 4x Kontakt, der Verkäufer ist sehr gut zu erreichen, und der Austausch der Ware wurde sehr schnell in die Wege geleitet.

It’s holiday time I’m a single dad with two wonderful kids that love the holidays. Not a lot of extra money this year so I was going to use old decorations. One night riding looking at lights the only thing the kids begged for was the remote control light up trees. ( they wanted to control from there windows). Shipment came in put trees up and thought I was going to make them smile. One tree would not work. My daughter gave her remote to my son and said she would be fine without one this year. I didn’t have the money to buy another. I took a chance next day at work to explain what had happened. Within a short time I had an email stating they were sending me another for free. All I had to do was give them the original order number. Total time explaining then getting one back to me was 1 week. Never ever in my life has a company and customer service been on point. I can’t say I’d order everything they had to offer I don’t have the money. I will say they stand behind there product. Don’t think twice about ordering from this company , think once and buy knowing if anything happens they fix it and fix it quicker then Jimmy John’s. Thanks again and Happy Holidays

Terrific customer service! Our 131 ft smart string lights didn't work when we received them. The customer service team helped guide us through how to fix the problem and when the lights still didn't work, they sent a new set no questions asked. I appreciated the quick response that the team gave us and the overall support.

I did not expect this kind of service! Best seller so far! I ordered a wrong Icicle light on Amazon that is not connectable with my other set of Ollny icicle light. Guess what this company do? They sent me a new set of light that is connectable with my 32 ft light! All I can say is they really value their customers. Again, thank you so much! More blessings to come and Merry Christmas to all of you! <3

great customer service. I ordered lights via amazon in july and they broke. I messaged the customer service and they were so nice and sent me a new one immediately and followed up if the new one worked.

Nachdem unsere Lichterkette kaputt gegangen ist, habe ich innerhalb meiner Garantie sofort eine neue geschickt bekommen. Vielen Dank! Gefällt uns sehr :)

My 2nd purchase with Ollny. Their lights have exceeded my expectations for quality and function. Better than anything you can get at the big box stores.