olenvr.comReviews of olenvr.com

Response from olenvr.comJul 18, 2024

Hello Logan, Not sure why you'd disassemble the stock in the first place, but disassembling it is actually very simple (two binding post screw sets to be exact), but if you were struggling you could always reach out to us via the multiple support options we provide (discord/email/messenger). The build quality is tested and works very well according to the thousands of people who use our stocks, but if you're not satisfied with it you have 15 days to return for a refund as well as a 1 year parts warranty to cover any accidents. For anyone reading this, we do live streams and community events showing us using our stocks as we've got the utmost confidence in them and want to make sure you do to.

Response from olenvr.comJul 2, 2024

It’s a plastic stock, so you can’t throw it or drop it from high heights without something breaking. This is why we recommend in the stock images as well as massive bold red letters we recommend wearing a sling when using it. Not just to avoid dropping it. Also the weight is very very balanced, the center of gravity is in the middle of the stock. It sounds like you just didn’t like the stock, which we understand it’s not for everyone which is why it comes with a 15 day return window, but also a 1 year warranty for if you don’t use a sling and break it or accidents happen.

Response from olenvr.comMay 24, 2024

We mean it when we say we appreciate you, we're working hard to make the best stocks on the market and folks like you giving us a chance keep the dream alive. Thank you so much for the kind words and if there's anything you need in the future you can always email us or join our discord where we show teasers, have giveaways and figure out more ways to give back to the phenomenal VR community.

Response from olenvr.comMay 24, 2024

Thank you so much Jason we're stoked you're enjoying your stock. If we had it our way, we'd have everyone come pick up their stocks personally so we could talk about gaming all day lol If you need anything in the future you know where to find us :)

Response from olenvr.comApr 30, 2024

Did you ever reach out to us when you didn't receive your replacements? It's possible they were lost in transit or there was an error on our part. Sometimes folks expect us to do everything exactly right as if we're amazon which is just not the case. For anyone reading this, we've shipped thousands of stocks around the world and we aren't perfect every single time we make, assemble, pack, and ship a stock, but at we try to be. As long as you're understanding and willing to reach out to us if you do run into an issue, we'll do whatever we can do make things right. Unfortunately some folks will expect everything done perfect for them every single time, and sadly that's not the way things go. **EDIT FROM RESPONSE** We have yet to see any email or message from a 'Dylan' in our website chat forms or help email. If you actually want to receive help, you can easily email '[email protected]' or '[email protected]' or submit a form on the support page on our site. We can't help if you don't reach out. Best Regards