olenvr.comReviews of olenvr.com

Don't get me wrong. The stock received is decent, the 3D print does seem somewhat of a lower quality as I have made 3D printed Vase that come out about the same quality. HOWEVER! There are a couple things wrong with my order. 1) shipping delay had me take work off as I was emailed (by fedex not the company) that my package was to be received by a certain day. So I took the day off because porch pirates are bad where I live. Only to find out that the package hasn't even been sent yet by the company. After a couple of emails, they told me it was a stock issue. Apologized for the delay and thanked me for my patience so all in all, this wasn't too much of an issue until followed up with issue 2. 2) After receiving my package, I noticed that the stock stand purchased with my order was missing. Not broken or anything... MISSING. So, figuring that customer service was quite nice last time, I reached out again to tell them that part of my order was missing (along with a general inquiry into other vr connectors and a possibility of getting a shorter stock tube). The reply I got was that the stock is in the box just under the paper, as if I am blind or stupid enough not to check the entire box... So in response I sent back a very blunt reply with a picture of the box and the entirety of its content and since then have not received a reply. So please, if you are reading this Olen. Just do the right thing and send what I purchased. **UPDATE** I received an email now saying that the missing item will be sent out to me, just waiting to see it arrive before changing to more stars on the review! Customer service does seem to be a little slow to get back to you but doesn't seem too bad so far!

Multiple points here (spine stock) 1. You can't tell on the website, but it's 3d printed. That's fine, but mine arrived filthy. Extra filament strings hanging off of it. Looks like their plate was dirty because where they broke it off was caked in what looked like old layers of filament 2. When you clip the controllers on, the rear one is perfect, however, the front controller is angled in such a way that you can't turn left (right handed) or right if you're left handed. I'm 6'1 and 220 lbs. First thought was I'm too big, but my wife had a tough time turning as well and shes tiny. You can do it, but you have to keep your wrist bent backwards the entire time. The stock is extremely uncomfortable. 3. No big deal, but it added to my frustration. The QR code for assembly doesn't scan so I had to search for instructions. I found a youtube video that partially showed how and did the rest by looking at a picture of it. 4. The sleeve that slides into the controllers creaks when breaking away, so I didn't trust them fully to hold my controllers in. 5. Stock is a set length. You can't change it. Bottom line the product is unusable in its current state. It needs to be redesigned and needs a better printing process. I wouldn't use it if it was free because of how uncomfortable it was to hold for more than a couple minutes. Solid idea, wrong execution. To reply: I emailed approximately an hour beforehand, so not enough time for yall to see it I'm sure. I assure you there is no user error, just a bad angle and my big hands. As for the weight, it's not heavy at all, I thought it was rather light. I appreciate the reply and look forward to hearing from you. Review modified for quick replies and good customer service. Thank you!

The Spine stock is a decent product. Fulfills what I wanted. 2 big issues I had: 1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund. 2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory. Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

I ordered a spine vr gun skeleton 2 months ago and still haven’t got it. I would like to just get my order in and I will be happy