Jopsie C.
Don't get me wrong.
Don't get me wrong. The stock received is decent, the 3D print does seem somewhat of a lower quality as I have made 3D printed Vase that come out about the same quality. HOWEVER! There are a couple things wrong with my order. 1) shipping delay had me take work off as I was emailed (by fedex not the company) that my package was to be received by a certain day. So I took the day off because porch pirates are bad where I live. Only to find out that the package hasn't even been sent yet by the company. After a couple of emails, they told me it was a stock issue. Apologized for the delay and thanked me for my patience so all in all, this wasn't too much of an issue until followed up with issue 2. 2) After receiving my package, I noticed that the stock stand purchased with my order was missing. Not broken or anything... MISSING. So, figuring that customer service was quite nice last time, I reached out again to tell them that part of my order was missing (along with a general inquiry into other vr connectors and a possibility of getting a shorter stock tube). The reply I got was that the stock is in the box just under the paper, as if I am blind or stupid enough not to check the entire box... So in response I sent back a very blunt reply with a picture of the box and the entirety of its content and since then have not received a reply. So please, if you are reading this Olen. Just do the right thing and send what I purchased. **UPDATE** I received an email now saying that the missing item will be sent out to me, just waiting to see it arrive before changing to more stars on the review! Customer service does seem to be a little slow to get back to you but doesn't seem too bad so far!




