OlaplexReviews of olaplex.com

In eerste instantie lijkt het een fijne shampoo, conditioner en serum (nr 3). Echter na een paar weken/maanden kreeg ik toch meer last van haaruitval en nu op het laatst best erg. Ik vond hierdoor het haar verdund en erg pluizig. Nu weer terug naar mijn favoriete L'anza Keratin Healing Oil Shampoo en merk gelijk het verschil.

I've used Olaplex since prior to their UK launch when products had to be imported from the US at some considerable additional expense back in the day so overall I'm a fan - or was. I did recently make a return as I thought a promotional offered was somewhat misleading. Since then, I've had to chase up on numerous occasions for a refund and in spite of providing proof of delivery back to their warehouse on 4/11 I'm still waiting and they've advised I should wait until 16/12. 6 weeks for a refund? Absolutely not! Traders must refund within 14 days of receipt of returned goods. There are other decent comparable products available now so Olaplex isn't quite the super hot ticket it was back in 2014 so even though I do like several of the products, this is off-putting.

I got the blonde mini kit. This is amazing. My hair is soft and shiny and has no sign of damage. It took out all of the brassy yellowish tones. My hair looks like it did the day I walked out of the salon. I am so impressed and I will definitely be buying full-size products.

Olaplex UK, currently are using the courier service Evri (formerly Hermes). The name change has not affected their terrible reputation and I'm assuming Olaplex chose this company as their courier service due to overheads only. They have just as many internal issues, theft, neglect, dreadful customer service as they ever had before. Olaplex itself is a good product, I'll clarify, nothing wrong with it. It works pretty well and smells nice too. If it arrives. If anyone at Olaplex UK sees this review, please change your courier service or I'd advise everyone, DO NOT BUY DIRECT. If this costs Olaplex commission charges through other companies etc. if you want it that bad, then good. It should do, Evri shouldn't be allowed to operate. If and when you change couriers to any other company at all, including royal mail for example, I'll adjust this review. Until then, I'll sit here dealing with Evri's customer service every few days they respond, and frankly Olaplex's own dismissive customer service. Won't buy direct ever again. Please, anyone reading, do yourself a favour and do the same

I bought the purple blond enhancing conditoner specifically meant for toning blond hair. All it did was dye my white blond hair with giving it a purple tinge despite thorough repeated washing out. Definitely do not buy their purple products if you have blond hair unless you are looking to change to have purple hair. I emailed Olaplex about the concern and they obviously did not read the review as sent me back an generic email about hair loss and brittle hair which was not mentioned in my email to them.

Der schlechteste Kundenservice den ich je gesehen habe. Habe irrtümlich was bestellt was ich dann sofort darauf stornieren wollte. Dann kam lange nichts dann es ist zu spät zum stornieren das Paket ist schon draußen. Jetzt sitze ich seit einiger Zeit mit dem ungeöffneten Paket da möchte es zurück schicken und mein Geld (fast 110€) zurück aber irgendwie scheint das laut olaplex nicht zu funktionieren. Bin stink sauer und werde bestimmt nie wieder was bestellen da.

Love olaplex except no.0 ouch itchy allergic reaction but that was when it first came out never used again anyway bought some bits the other day ORDER OLA-2460007 arrived today unfulfilled !!how do I contact I got a immediate reply saying Thank you for reaching out and we are so sorry to hear of your experience. We know how important it is to love your hair. OLAPLEX products have been tested for safety and efficacy, and they do not cause hair loss or hair breakage. We recently released test results from independent third-party laboratories, going above and beyond industry standards, to demonstrate this. There are a wide variety of reasons for hair breakage or hair loss, including various medical conditions and medications, skin conditions and more. We have full confidence and believe in the safety and efficacy of our products, and encourage you to consult your stylist and dermatologist to understand your unique needs. Nothing to do with my enquiry of missing item from the box!!pleSe contact me

Kundenservice unterirdisch! Seit 16 Tagen versuche ich per Mail eine Rücksendung anzumelden. Auf 3 verschiedenen Mail-Adressen versucht - keine Antwort. Bei der Telefonhotline kann man mir angeblich nicht weiterhelfen, Rücksendungen werden nur per Mail bearbeitet. Lächerlich!