Karla G.
Disappointed by the OLAPLEX No.3PLUS reformulation
Disappointed by the OLAPLEX No.3PLUS reformulation**Disappointed by the OLAPLEX No.3PLUS reformulation** I used the original OLAPLEX No.3 for some time and had a very positive experience with it. My hair had previously been shedding and breaking, but after improving my hair routine—including using the original No.3—the amount of hair coming out reduced significantly. I recently bought the reformulated No.3PLUS, expecting it to perform like the original product or better. Unfortunately, my personal experience was completely different. During shampooing, very little hair came out. However, after applying the new No.3PLUS treatment, I noticed a significant amount of hair coming away again. I understand that one use cannot scientifically prove that a product caused hair loss, and everybody’s hair and scalp can react differently. However, the timing was concerning enough that I stopped using it. The new formula also appears to be very different from the original. It still contains the OLAPLEX bond-building ingredient, but it now contains many more conditioning agents, oils, butter, extracts, polymers and fragrance ingredients. To me, it feels more like a rich conditioning mask combined with a repair treatment, rather than the simpler treatment I originally trusted. Some people may prefer the new formula, particularly if they want softness and heavy conditioning. However, customers with fine, fragile or sensitive hair should be aware that this is not simply the old No.3 working faster—it is a substantial reformulation and may not suit everyone who loved the original. At £32 for only 100 ml, I expected a premium treatment and greater transparency about how significantly the formula had changed. Companies should make major reformulations very clear, especially when replacing a well-loved product rather than offering the new formula as a separate option. I am sharing my experience so that other customers can make an informed decision. I recommend patch-testing it, monitoring shedding and breakage carefully, and stopping use if your hair or scalp reacts badly.