OlaplexReviews of olaplex.com

I purchased a pack of faulty Olaplex shampoo and conditioner, the bottles do not seal and the product leaks to the point you can squeeze the bottle with the lid done up tight and air and product still escapes. Olaplex customer service is run by AI and regardless of your complaint the same response is automatically generated.

Do 4 stelle complessivamente, perché il servizio di vendita Olaplex online è carente dal punto di vista dei prezzi (che si trovano migliori altrove), che dovrebbe rendere più accessibili con scontistiche e promozioni (che invece fa solo raramente); ma do 5 stelle, ne darei anche 10, a tutta la gamma dei prodotti Olaplex! Ho acquistato i numeri 3, 5, 6, 7. Li ho trovati strepitosi, i miei capelli ringraziano. Leggo di opinioni contrastanti, penso che un prodotto così specifico e dai preziosi componenti vada testato singolarmente, la risposta è soggettiva: nel mio caso posso dire di avere visto i miei capelli splendenti, sani e corposi dopo la terza applicazione. Nessun problema riguardo alla spedizione, che è stata precisa e velocissima. Customer Service da migliorare.

The customer service of this company is atrocious, do not buy anything from this company. When I did have a complaint about a product it 2 months for company to respond and they still did not resolve my issue.

Jeg kunne græde! Jeg fik i julegave et sæt med 4 dele. Første gang jeg brugte deres hårkur tabte jeg meget hår, jeg tænkte at det måske bare var det “døde hår” der faldt af, da jeg i en længere periode har døjet med tørt hår, Men i dag da jeg brugte deres hårkur igen fik jeg et chok, store totter faldt ud af mit, jo mere jeg rørte igennem det, jo mere hår faldt ud. Jeg har nu smidt produkterne ud og kommer ALDRIG til at bruge det igen. Jeg var vant til stort fyldigt hår, jeg har tabt en del hår, men jeg er glad for at jeg stoppede i tide. ALDRIG BRUG DET

I began to experience hair loss after using Olaplex 9. I had used Olaplex 3 once or twice a month for a few years without issue, but in November 2024, I began using it weekly, and Olaplex 9. Shortly after starting to use Olapplex 9 and increasing my use of Olaplex 3, I began to notice significant hair loss. It was falling out in clumps. I stopped using the products, and my hair loss began to slow down significantly, akin to the normal loss expected when washing hair. I reached out to get a refund and have been repeatedly sent the same email telling me their products are safe with a link to the "study," leading me back to their home page. A quick search on Google did not produce any study results either. The hair loss is very depressing as my hair was strong and healthy before. Between the pain and suffering of hair loss and the medical costs of running bloodwork to make sure something else was not going on, I wish I had never used these products. Stay away from this company.

I ordered from the Olaplex website direct in November 2024 and have never received my order. I disputed this with my bank and now Olaplex said they sent my goods. I have never received them and the service received from them has been terrible. They do not believe me and have told my bank this as well. I will never use them again.

première commande passée est juste parfait envoyé le jours même reçu en 2 jours très bien emballé j'ai même eu des échantillons cadeaux en plus. je ne comprend pas temps d'avis négatifs. je recommande.

Ik dacht dat Olaplex zo goed voor je haren maar helaas 😔naar maanden nr 3 4 5 en 8 te hebben gebruikt Zijn mijn haren zo dun en pluizig geworden Zoveel haaruitval heb nog nooit gehad ik kan wel huilen Had altijd z’n mooie lange en dikke bos haren Ik hoop dat het weer goed komt Zijn er mensen waar het haar weer gezond is geworden vraag ik me af 🥲