_OhSnapDotComReviews of ohsnap.com

Their products are good, but they have a reputation for long shipping times. If you place an order with them, expect to wait months to receive it.

Ghosted by customer service. Over priced poor quality product lasted less than two weeks.

Junk. Broke after 2 days. No return option

Ordered 5-2-26 and it was supposed to ship in a week. On 5-12-26 still no update. I emailed them and they tell me it's in back order. You should have told me that without me reaching out first It's 5-20-26 and still nothing. Very disappointing.

This is the worst company I've ever seen. I ordered an item and even after 7 days it says it's still in "shipping label created". I went to the website to try and contact them but the only options available are to put in a trouble ticket or to chat with an Ai chat bot. Some people have been saying that the products come straight from China, so that means the company itself doesn't keep any product in country despite the company claiming to be in New Jersey.

I ordered two of their pop sockets and even at 25% off they are VERY expensive. On top of that they charge shipping which apparently comes on a slow boat from China. I still haven’t received them and got an update that it takes 10+ days to receive. I will follow up with a review on the actual product.

Excellent customer service and very responsive, but must say I don’t think the magnet is very strong when used with a case (which is how most people use their phones). I found that the magnet frequently fell off, making it difficult to use. Think it works great if you’re not using a case.

I purchased a product from them that did not meet my expectations or advertised abilities directly (claims about the product) or indirectly (suggested accessories that would only work with the product if it had specific functionality). I was curious how there were so many positive reviews, so I wrote a one star review of their product to advise others. I came back a week later to notice not only did my one star review not publish but it had received no bad reviews. I began checking daily and noticed 5 star reviews published the same day in most cases but never any 1 star reviews. I was checking daily and saw a couple of 3 and 4 star reviews show up. The 3 star reviews were being published 2-3 weeks later. My 1 star review still hadn’t posted so I wrote another (so about 1-2 weeks after the first review). I wrote to customer support and advised them of what appeared to be dishonest practices and gave them the timelines I saw. They blamed it on me writing multiple reviews so close together, that were over a week apart and 5 star reviews published the next or same day. I was already past a refund window and did not have the packaging so I could not proceed with a refund request but still need the review posted to let others know of my opinion of the product. I came back to the site almost a full month later now and not only is my review not posted but no 1 or 2 star reviews exist.