James
Rick was excellent in all areas.
Rick was excellent in all areas.
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Ogawa World USA (ogawaworldusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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James
Rick was excellent in all areas.
Gregory E.
I couldn't have asked for a better experience, the company was informative when the item I ordered was unavailable was contacted immediately. The chair we got blew our own expectations my wife and I have been in and out of the chair all evening it is just simply amazing. Whom ever says these chairs are a gimmick and dont work doesn't own one. I couldn't be more pleased and feel it was money well spent. Thank you Ogawa for making this and awesome all around experience!!!!! This is our new forever chair!!!!!!
Barbara
Excellent Customer Service. Professional . Answered all my questions and he helped me place an order. Thank you.
Yenchao
Very good customer service!
Ray
Rick was very helpful and professional in our search for the perfect massage chair -Thanks Rick!
John
from oredring to delivery and white glove install excellent
Ryan
Rick was awesome! Really took his time to educate me on the different products they offer in massage chairs! I appreciated his knowledge and for being genuine. He never played any salesman BS with me! Ricks approach is what ultimately lead to the sale! Looking forward to receiving my new chair. Thanks again Rick!
Lynda
Very helpful and knowledgeable. I will not receive product for a couple of weeks but the online customer service rep was more helpful than the in store sales rep for a competitive product.