Nick
Customer service was excellent
Customer service was excellent. They were very helpful and knowledgeable to answer all of my questions. Defiantly recommend!
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Ogawa World USA (ogawaworldusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Nick
Customer service was excellent. They were very helpful and knowledgeable to answer all of my questions. Defiantly recommend!
customer
They really went out of their way to make this happen! I could not be happier with my new chair. Thanks so much Andrea
jack
Rick was great. Looking forward to receiving my chair
Scott
Exceptional service!
Deonna
We tried the chair at a friends house and had to get one ourselves. The online rep at Ogawa was very helpful and quick to respond.
Asma
I have been hearing about ogawa chairs for a while. Finally decided to take the plunge. Started chatting with Rick. It's a big ticket item, but Rick was extremely professional and helpful in putting my mind at ease. He stayed with us the whole time we were placing the order online. Really can't say enough about the ease of the order experience so far. Looking forward to our new and, I am sure, wonderful massage chair.
Clay
Great customer service
Aaron
Customer service was excellent help. Very knowledgeable and made it extremely easy to get exactly what I wanted.