OfficialquasiReviews of officialquasi.com

Response from OfficialquasiAug 3, 2026

Hi there, we're sorry to hear about this experience. We understand how frustrating unexpected charges are, and we want to get this resolved for you. Please reach out to us at [email protected] and we will make sure your case is handled properly. Warm regards, The Quasi Team

Response from OfficialquasiAug 3, 2026

Krystal, thank you for the kind words and for recommending them! We're so glad your skin is feeling moisturized and fresh, and we love that you're already planning to restock. We noticed your star rating might not match your experience though. If everything is good, we'd love for your rating to reflect that! And if there's anything we can help with, we're always here at [email protected]. 🫧 Warm regards, The Quasi Team

Response from OfficialquasiAug 3, 2026

Terri, this is so lovely! The fact that you've got your whole friend group using them makes us so happy. Thank you for spreading the word, and we're glad the team got your tracking sorted quickly. Enjoy every mask, all of you! ✨ Warm regards, The Quasi Team

Response from OfficialquasiAug 3, 2026

Thank you! Totally understand preferring to order on your own schedule. We're glad the cancellation was easy and that you're planning to keep coming back. That means a lot. We appreciate the recommendation! 😊 Warm regards, The Quasi Team

Response from OfficialquasiAug 3, 2026

A couple of weeks in and already hydrated and glowing, that's wonderful! We hope you love the eye patches just as much. Thank you for sharing! 🫧 Warm regards, The Quasi Team

Response from OfficialquasiJul 28, 2026

Hi Lisa, we're sorry about this and we understand the frustration. If you ordered a 4 month supply, we completely understand why a charge one month later would feel wrong. We want to look into your account and make this right. Please reach out to us at [email protected] and we will get this resolved for you. Warm regards, The Quasi Team

Response from OfficialquasiJul 28, 2026

Hi Lisa, we're sorry about this experience and we hear your frustration. No customer should feel like they're being given the runaround, and we recognise that hasn't been your experience. We want to make this right for you. Please reach out to us at [email protected] and we will make sure your case is reviewed properly and responded to with a real resolution, not just policy. Warm regards, The Quasi Team

Response from OfficialquasiJul 28, 2026

Hi Marilyn, we're sorry about this and we completely understand your frustration. Over £90 in unexpected charges in a month is not the experience anyone should have. We also hear you on the return process, you should not have to chase for a return address. Please reach out to us at [email protected] and we will make sure you get a response with everything you need to get this resolved. Warm regards, The Quasi Team