Office Ally Reviews | Read Customer Reviews of officeally.com

Office AllyReviews of officeally.com

3.9196 reviews
Internet & Software
1300 SE Cardinal Ct #190, Vancouver, Washington

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Office Ally

About Office Ally

Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting

Office Ally (officeally.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: officeally.com
Website: officeally.com
Category: Internet & Software
Location: Vancouver, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Office Ally reviews

196 approved reviews, newest moderated first

Larry F.
Aug 14, 2025
Flexible and full features
Full features. Flexible for all work flows. Could be improved with ability to integrate with other applications such as Quicken or QuickBooks.
Response from Office AllyAug 14, 2025
Larry, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
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BCS
Aug 5, 2025
Awful Ally!!!!
I’ve been with this company for 12 years and had consistently positive experiences, until about three years ago, when they overhauled their entire system. Since then, the quality has steadily declined. Logging in is often impossible or takes over 30 minutes, and repeated requests for help are met with generic advice like clearing cookies, which never resolves the issue. They market themselves as a free service, but fail to disclose that most insurance companies they work with are out-of-network, leaving small practices like mine to pay up to $8 per claim. On top of that, they’ve raised rates without notice and charged for services I never authorized. It feels deceptive and exploitative. After years of frustration, I’m done. I strongly urge others to reconsider using this platform. It’s been an awful experience and this company does not deserve your business.
Response from Office AllyAug 6, 2025
We are sorry to hear that you have not had a positive experience with Office Ally solutions and support. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
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DeVon
Jul 23, 2025
Easy to use website
Easy to use website. Thank you very much.
Response from Office AllyJul 23, 2025
DeVon, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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Innovative H.
Jul 15, 2025
Pisses me off
Most every time today either I can't log in or it takes 25 minutes or more to get into the program. Also this is the third day within the last 2 months and office ally gives no discount, no credit, etc. With this kind of unwillingness to stand behind your product, I wouldn't recommend this EMR ever. Also when they don't like your diagnosis code, they hold the claims up for 3 months without informing the practice a reason
Response from Office AllyJul 16, 2025
We are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings. We would like to reach out and help resolve these issues. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution.
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Jeanne O.
Jul 2, 2025
Office Ally is extremely efficient
Office Ally is extremely efficient in facilitating my billing. It alerts me to any mistakes immediately so I can correct it and send that billing on it's way. I appreciate this product greatly.
Response from Office AllyJul 2, 2025
Jeanne, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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ILEANA
Jun 29, 2025
IT WOULD BE BENEFICIAL
IT WOULD BE BENEFICIAL, FOR BILLING COMPANIES AS WELL AS PROVIDERS, TO BE ABLE TO SEE THE CLAIM NUMBER WHEN CORRECTING A CLAIM IN THE BILLING/BILLING AREA. YOU GUYS HAD IT BEFORE, AND IT WAS SO MUCH EASIER. PLEASE PUT IT BACK.
Response from Office AllyJun 30, 2025
Ileana, thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Someone from our team will be reaching out to you soon to better understand the issue and help seek a resolution.
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Tammy C.
Jun 27, 2025
Office Ally is an amazing clearing…
Office Ally is an amazing clearing house for us. We have used them for over 6 years and have never had an issue!
Response from Office AllyJun 30, 2025
Tammy, thank you for the complimentary review and thank you for being a long-time valued customer. We are glad that you are enjoying the product.
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Felista W.
Jun 27, 2025
Service Center
The website did what I wanted it to do. When I had problems I could contact their support, so that's nice. I like the user interface.
Response from Office AllyJun 27, 2025
Felista, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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