OCHOReviews of ocho.co

Response from OCHOJul 21, 2026

Great to hear it! Thanks for choosing OCHO for your car insurance, and for taking the time to review us!

Response from OCHOJul 21, 2026

Hi, we're sorry to hear about your situation. Our broker fee covers the work of securing your policy and funding your loan, and is earned at the point of purchase, so it is non-refundable even on early cancellations. We understand that's frustrating, especially in unexpected circumstances like losing access to a vehicle. Having said that, we'd be happy to take a look at your case and see how we can help. Please reach out at [email protected] or call (800) 220-1416. — The OCHO Team

Response from OCHOJul 21, 2026

Glad the process itself was quick and easy! We hear you on the documents, turnaround times can vary depending on the carrier and we know that's not ideal. Thanks for the feedback and for choosing OCHO!

Response from OCHOJul 10, 2026

100 out of 100, we'll take it! Glad the experience was quick and our team delivered. Thanks for choosing OCHO for your car insurance! — The OCHO Team

Response from OCHOJul 10, 2026

Sorry about that! Try resetting your password in the app. If the issue persists, reach us at [email protected] or call (800) 220-1416 and we'll get you back in. — The OCHO Team

Response from OCHOJul 10, 2026

That's the goal every time. Thanks for choosing OCHO for your car insurance! — The OCHO Team

Response from OCHOJul 10, 2026

Really glad to hear it, Arkeda! Getting car insurance should always feel this straightforward. Thanks for choosing OCHO! — The OCHO Team

Response from OCHOJun 30, 2026

Hi, thanks for the feedback. We understand that flexible payment plans aren't for everyone, we offer them as an option to make car insurance more manageable, not as a requirement. If you ever have questions about how our payment options work, we're happy to walk you through them at [email protected].