oakstreethealth.comReviews of oakstreethealth.com

Strongly Advise Against Applying: I would never recommend anyone work for this company, particularly the Durham, NC clinic. It is by far the worst professional environment I have ever experienced. Toxic Management & Favoritism: Management is entirely incapable of separating personal friendships from professional boundaries. If you are not close friends with the supervisor, you are treated poorly. Company policies are applied inconsistently and only upheld for certain individuals. Punished for Teamwork: There is zero collaboration. Asking a colleague for help results in them complaining to management, which leads to the supervisor reprimanding you simply for trying to communicate and do your job. Zero Growth: There is absolutely no opportunity for career advancement or professional development within this clinic or the company as a whole.

Oakstreethealths-570 Little York, Houston, Tx. 77091 location has switched my brother(Charles Seals) and his wife (Christine Seals) medical records. They have made no efforts to correct this. When I called today (06-25-26) to ask what was going to be done about this the person on the phone mentioned a new computer system and then hung up. From what I (Cynthia Green -sister of Charles) have found out this is a usual occurrence that should be rectified ASAP in order to avoid more legal actions that this company doesn't need, it would be in their best interest to take this seriously! My brother is a veteran and this will be reported to the VA.

Oak Street Health mostly concentrates on healthy patients. But when one of those patients get sick, they don't have same day appts available for a provider to review your needs. They rely on call centers and nurses to evaluate you. This is not what healthcare should be. Sure there are urgent care centers available but many times those providers are not in network with your insurance so therefore you have to pay large amounts of money out of pocket. Maybe we should send all those bills to Oak Street Health! Concerned for my health? Not Oak Steet Health!

Earliest appointment was a month out; scheduled it after three calls since they couldn’t seem to get straight who the provider was. Less than week before appointment, they called; provider now not available as scheduled; next appointment more than a month out. I gave up and found someone else to do my annual wellness physical. Wonder how many Oak Street patients die waiting to be seen? We are all geriatric!

My NP at Fountain/Pikes Peak was great. However this place has horrendous customer service. There were 11 telephone calls where they were to send a continuing GLP-! medication to an Eli Lilly pharmacy. They constantly lied and deflected. 2 weeks after i was promised that they were on it there is still nothing done. I would not send my cat there

This is the second time I tryed to get an appointment. The 1st time the ride never showed. I let it go. I have major health issues. All went well till I explained where I was to be picked up. Thou my addsress say King Russ Rd I live on Londenderry. Never have I been spoken to so rudely. I called back and they cancelled my appointment because they couldn't pick up at King Russ Rd. My explanation did no good. If that is there attitude I'm not going there and meanwhile I have no PCP. I am a senior on ssi

I made an appointment. When I showed up, they refused to see / treat me until I went through a 90 minute "get to know you". I wouldn't see a "doctor" until I made a separate appointment (only after completing the 90 minute introduction). I was told "Well, they will take your vitals while you are here today"

Bad reviews on the internet or quite accurate. Medical staff is caring and thorough. Communication and business management is terrible. I have to leave several messages to get a call back and most of the time to call back is to let me know they're going to call me back later.