oakstreethealth.comReviews of oakstreethealth.com

I would rather rate it with no stars. Four different times I have had to call them to get my prescriptions transferred. They told me that they did. They went on and on that I couldn't get them filled yet. I told them I just wanted them transferred. They also said that I had a few filled already but they didn't know where. They did know because they called one into my old pharmacy. Then when I called again I was told they forgot to get one transferred and they would give the nurse practitioner the request. This has been going on for two weeks. I would not recommend this place to anyone. Because of this mess my health is worse and I have very bad anxiety. Nurse practitioner knows about my health issues since June 19, 2025. Needed my anxiety medication, and something for nausea. Simply refused to call it in to Kroger pharmacy. Said I would have to go elsewhere for anxiety medication, no reason for not prescribing something for nausea. I hope they never have to go through what they are putting me through. I was told I have cancer that has spread. I'm done with this place. If you want a good doctor my advice is not to go here. Had a phone appointment set up for Wednesday and I cancelled it. Since this has happened I feel worse today than I thought possible. And NO I'm not looking just to get medication. The anxiety medication was prescribed for me, through the ER doctor.

Am a new patient. Had my first appt and because no one scheduled labs, could not do much. Now I am sick, called for appt, was kept on hold for 11 minutes then told could come in Friday. Today is Wednesday. When sick, you don't want to wait for days to get an appt. Hope I did not make a mistake switching to Oak St. If so, I will switch right back

Before anyone considers Oak Street Health as a PCP, I recommend that they review BBB complaints about this company and the $60 million-dollar fine Oak Street Health agreed to pay to resolve alleged false claims act liability for paying kickbacks to insurance agents in Medicare Advantage Patient Recruitment Scheme.

not a good place for your health !! when you call you are talking to someone from another city so in the meantime as i found out you never talk to a doctor you have to wait until they call you no matter how long it takes i have a UTI and waited 2 days to get medicine as I'm writing this IM STILL WATING I've had it with this place!!! I could say so much more but there not worth my time

This place made a lot of promises when they recruited me. I've had nothing but disappointment. Today was it though. I've been sick and finally, (after alot of stuff with them) had an appointment. I called when the ride didn't show, the dr. called out and no one called. Now they're saying 2 weeks out before I can see her. I'm getting a new doctor.