oakstreethealth.comReviews of oakstreethealth.com

Made an appointment online for new patient Medicare consultation. Confirmed appointment for 2 weeks out by text. Showed up at 1:00 pm appointment and front desk said I was scheduled for 2:00 PM. Left and returned at 2:00 pm and they said they were in error and my appointment was for 1:00 pm and could not see me this day, They asked to reschedule for another 2 weeks out, Find another health care provider, This office is a joke!

Not only did they screw up my bloodwork *forgot to do it and threw it out (had to go back and give more blood) and urinalysis but they didn't send half my medical records to MY NEW DOCTOR (who is NOT affiliated with these bogus people) and I was told they are known for this. Vindication? Do not bother with these people. It's like a "pretend" clinic with "pretend" staff. They are all about advertising how great they are. THEY AREN'T. They're awful!

Two weeks to get an sppointment at streamwood location after I fell and hurt my hand. Looking for a new primary

Never work for this company, when you take concerns to them about a patient's bad experience that ignore it and give excuses to not look into it. Some supervisors are transparent and could care less about your concerns or opinions unless they think your important and making them look good by reaching your monthly quota. I stated that all you can is your best and inform them about the benefits of quality care but you can't force people, it's their choice. RW my supervisor didn't care, their only concern was making her quota!!

I had written a complaint about Oak St Health, it is also on Trustpilot, and their reply was: “Response from the owner 12 hours ago” “Hi Nancy, thank you for getting in touch with us. Let's talk and figure this out together. Please give us a call at (866) 983-3450 so we can try and resolve your issue.” So stupid me, decided to call to see if they would truly resolve my issue, so I called and the number was to the call center, I asked if this was the call center and she said yes, couldn’t believe it, call center and you want to resolve my issue’s, it’s not like you are sitting there and I could ask for you, response from owner doesn’t work, you couldn’t even put your name on it. The rep who answered phone was extremely sweet and apologetic about the situation and she was going to send it to whoever, I don’t remember who and they have a 2-day response timeline and I already know that is not true, it’s been over a month already. My experience with Oak St Health has been horrible and when I’ve been reading reviews on Trustpilot and other ones, not Oak St Health page, they are of course good, makes me wish I read before I went, and I will definitely start using it now. Their reply is an auto-response, so they don’t even know when someone complains. Really shows how much they care—what a bunch of crap.

Never been there. Don't plan to go. If I wanted to visit,q first I must show up to "meet" the dr.s. Take a tour of their facilities. Meet the entire staff. Then they might make an appointment to help me in the future. Do they also want my newborn before I can be seen about my issue? Not interested.

this is the worst run practice I have ever seen, I have yet, after 6 months to see who is in charge.in the last two months they have lost my appoints, ordered the wrong medicine, which put me in a bad position, they refused to see me after telling me to call back in a week if I was still sick. you can never get an appropriate appointment, they are always without any openings. I was their first patient as they have good advertising. today, after total frustration, I told them to forget my name, and I found a new doctor. these people should be put out of business. this all happened within two months of 2026

I understand now what oak tree specializes in helping the elderly, especially single elderly, those that have no family, they take advantage of them in whatever way possible to put the dollar in their pocket but not to help me with my issues, I have\n Been back-and-forth across town 3 times Took me 3 months to get an intellectual cardiogram, and then after it came, nobody could tell me what was wrong with my heart. It's the big joke CV s made a big mistake buying or investing in the oak tree program very unprofessional, it's hard to ever anyone in there. But so be it it's time to go to the big guns. Now I'm tired of playing with your little leaguers.