NutrisenseReviews of nutrisense.io

The app itself is good, I like that you can see how different foods affect your blood glucose. My insurance covers unlimited nutritionalist calls and my nutritionalist schedules every 2-3 weeks. I got my husband a 3-month subscription as a birthday gift and he ended up getting a horrible infection at the site of the glucose monitor. The cellulitis spread so rapidly that it took up almost half of his upper arm. He had to go on 3 different kinds of antibiotics because of this, and the best they could do was "snooze" his membership for 3 months, even though the doctor advised to stop using the glucose monitor. Otherwise they would've charged us a cancellation fee that costs more than the subscription itself. I cannot in good conscience recommend a company that values profits over patients' well-being because of a silly contract that says we're committed for 3 months, even though the doctor ordered to discontinue its use. Disappointed in the customer service and values of this company.

I have worked with 2 nutritionists this year and they have both helped me with my goals. I felt informed and held accountable when staying too far off a plan tailored around my desired weight. I feel confident that I will reach the goal and I am thankful for the great advice I've received!

I found nutrisense super valuable in managing my PCOS. It shed light on my blood sugar levels and helped with weight loss and energy levels. I succeeded in losing ten lbs and hope to lose 5 more with the strategies I’ve learned. I used the tool for 3 months and only had one episode of the sensor not working properly. The company shipped a replacement right away. I would love to continue using but it’s too expensive. I think I’ll take a break and possibly use again in another 6 months as a check point.

I have been using Nutrisense for 8 months now and it has really helped a lot. My nutritionist Sam is awesome and keeps me accountable adding things to keep consistency. We check in once a week or sometimes every two weeks and it has helped me stay on track

My Nutritionist is amazing. I learn something new every time we meet. The telehealth appointments are very convenient and the app compliments the service. I would highly recommend.

The best part of Nutrisense for me is the trusted relationship I have with my dietician, Chanelle. Everything we discuss is supported with articles in the site’s blog, as well. The information and guidance I receive is helping me maintain a healthier lifestyle. Having my health insurance cover the cost is a major plus, too.

There is NO CUSTOMER SUPPORT! You must send an email and wait for a response. Shipments are missed, and they will not replace your order. When the devices stop working, they refuse to send out another device. I would not recommend anyone to use and pay for a service without support. The Google reviews are TRUE 1 Star.

I really don't like leaving bad reviews but this company is very shady. I believe that on certain phones and with some people, this service works. But the quality of the service is not consistent across the board. I canceled my subscription months ago because the sensors were not integrating with the app, the sensors were not obtaining accurate readings, and I found something better. They continued to charge me an astronomical amount of money monthly without my knowledge or authorization for MONTHS. They also conveniently canceled their chat support, so the only way to reach out to them is via email which is not monitored very well. They understood that the product and app integration was not working, and still insisted that I needed to pay them MORE in order to cancel. The boxes with the sensors that they sent me remained unopened and I was willing to send them back if they pay for the shipping. They have a good concept for their service but there is still major kinks to work out and the way the customers are treated is what really makes the experience deplorable. They basically make themselves hard to reach so you can not cancel the subscription. - UPDATE in response to their response** they did NOT reach out to me. I had to hound them down and they offered to return only one of the three stolen payments after we exchanged over a dozen emails back and forth. So to be clear - they will take your money without authorization. They will point to small print during your enrollment and say you owed them. And they will acknowledge that their product didn't work and expect you to continue paying for a service/product that DOESN'T WORK. It's like being forced to pay someone to mow your lawn even though they didn't show up.... I have since charged them back using the bank. I got tired of hounding them down and getting nowhere. They insist that I should pay for a service that I didn't get to use because it's flawed.