NurxReviews of nurx.com

Just government sanctioned drug dealers with no conscience

The website is good but response times can be slow and I really do believe they need to change their advertisements on medicine costs. There's been a few times in the past where medicines have been more expensive than the ads they put out on Google and it's a little frustrating having to pay nearly 10$ more than the supposed 15$ per medicine pack. They do let you review your order before it's placed but again if they're going to prescribe more expensive medication then they should advertise that very clearly before having to pay a consultation fee.

Getting a prescription was easy. However, they did not carry the type of application I wanted so I asked that prescription be sent to my pharmacy. It was my understanding, per their information, that they work with your insurance to get prescription covered. They refuse to do this on anti aging medication! I do not recall reading that anywhere on their site. In addition, I was charged $3 for every message sent to my care team or support team. You are basically charged to communicate with “your team”. I don’t recall reading that information anywhere either. So for $39, not $30, I did get a prescription but did not get any help after that and was charged by them to tell me they don’t help with anti aging after the fact. I canceled whatever it was I signed up for and I’ll go somewhere

Easy and simple

Customer service was so slow. They respond fast before you pay for your prescriptions. After paying for your prescriptions, they take forever to reply.

I wouldn’t recommend this company they charge a lot but they never respond on time, my medication never came on time and it stopped working after a couple months.

It’s fine if you are willing to do all the work. Twice they told me my insurance had been terminated, now this is actually the term they use when the prescription is just not covered by your insurance. I freaked out both times thinking that I didn’t pay my insurance somehow. It turns out, the mail order pharmacy. They were using to send me my birth control was not in network for my insurance. I came to this conclusion completely on my own. They were super unhelpful. Not to mention, they would tell me that my insurance was approved, and that my order would be on its way and then would message me the next day saying that there was a problem. I don’t have any other experience with other service but this one I did not like at all.

Generally good in terms of getting the prescriptions sent to the pharmacy. Billing is far worse. I called them last month because I was charged the monthly fee though I had not filled any rx. Well, the process of calling and speaking to customer service resulted in me getting charged again, this month. I am locking my credit card up. Not a very ethical company but if you want a simple rx like a Tretinoin, it’s cheaper than seeing a Dr. So there are trade offs.