NurxReviews of nurx.com

3.21,783 reviews
Pharmacy & Medicine

Nurx

About Nurx

Get prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.

Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: nurx.com
Website: nurx.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nurx reviews

1,783 approved reviews, newest moderated first

hbhe H.
Jan 3, 2022
run away
run away. They have horrible customer service. I update my address before my medication was sent out, and they still sent it to the wrong address. Also, it took about 2 weeks for them to prescribed me anything
Response from NurxJan 3, 2022
Hello, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Williams V.
Dec 29, 2021
Great company
Great company. When my OBGYN declined to get me off a bc that I was allergic to, I turned to Nurx and they listened and helped me get the right birth control in no time. Their texts and emails really help too. Thank you so much!
Response from NurxDec 29, 2021
Hi! Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can send us an in-app message or email us at [email protected]. Take care! - Nurx Quality Assurance
Dani
Dec 20, 2021
Renewed and charged my account without…
Renewed and charged my account without my knowledge. I had bought something as a one off thing, and later on find out that they had made that into a ”subscription” for me - meaning they have kept charging my card without my knowledge.
Response from NurxDec 20, 2021
Hello Dani, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Narayan R.
Dec 13, 2021
Great service now I feel better than…
Great service now I feel better than expected..doctors are so friendly please keep it up.thanku
Response from NurxDec 13, 2021
Hello Narayan, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Matthew
Dec 12, 2021
Professional service.
Very good customer service. Happy with the ease of use and professionalism of the staff. On their website they advertised Perrigo medication, but they sent me some other generic that does not work as well. But when I reached out to them they worked with me to find a solution! They are very responsive.
Response from NurxDec 13, 2021
Hello Matthew, Thanks for taking the time to offer us feedback! We strive to put our patients first so if there is anything we can do to be better, please let us know. Take care! - Nurx Quality Assurance
Dakota
Dec 10, 2021
Save time, Money & energy.
Fast and easy, great service. I had a better experience than going to a physical doctor. Thank you for the convenience.
Response from NurxDec 13, 2021
Hello Dakota, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Aaron L.
Dec 10, 2021
Amazing service
Amazing service, thank you guys for giving the right information in such an easy way to digest )
Response from NurxDec 11, 2021
Hi Moises, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can send us an in-app message or email us at [email protected]. Take care! - Nurx Quality Assurance
Lacey B.
Dec 9, 2021
I have had great experiences with…
I have had great experiences with telehealth services in the past, but Nurx is much more focused on shipping out medication than individual patients' needs. I added information about my situation while creating my application for assistance, and I did not hear from a doctor until I had already been billed for a medication that I could not use.
Response from NurxDec 9, 2021
Hello Lacey, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance

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