NurxReviews of nurx.com

Customer service literally just stopped replying to me when I was having a genuine problem transferring my data from The Pill Club to their platform. The merger between them and The Pill Club is a disaster, and I'm worried about whatever health information may still be in their servers. So unprofessional and immature to just stonewall me, and now there's nothing I can really do--I can't even delete my account without the help of customer service.

Poor customer service. Messaged, emailed, and called the support team multiple times and never heard back. It’s been almost a week and I still haven’t been able to get in contact with anyone from here.

This is the worst service I ever experience. I order my medication on 06/05 and it’s still on processing. I didn’t receive my medication. It keeps extending the delivery date. On top they charge me extra $30 for the services. Better save your money and go to real clinic.

I wish I would have read the reviews prior to ordering or using this company. It claims my order was shipped out 2 weeks ago and yet here I am still have not received my order or any updates on their website with tracking and told to contact USPS. I should not have to contact anyone when you are the shipper and I’m buying from you, you should have a team that does that. And apparently you can’t ask for refunds even if you never get your order so I’m out of $153.00 for trusting this scam “pharmacy”. Please stand clear. They take forever to respond to any messages because after my appointment I asked can I get a prescription written to a pharmacy and did not receive a message until after the order shipped so then it was too late to even have it sent to a pharmacy.

I cancelled my subscription and my next shipment for my birth control, but got charged anyway. I spent $45 on pills I’m not going to get. I requested a refund, but doubt I’ll get one considering other reviews.

I contacted the company over a month ago for a simple acne problem that started after I started hormone replacement therapy during menopause, a simple topical. I paid $40, answered all the questions, and was told ointment was ordered over a month ago, and they stated it's still in review. I requested a refund, and they said that the study was worth the $40 and no refunds... don't waste your money with this company.

I’d love to give 0 stars if I could . They charged my account twice for one product and take forever to reply . They have horrible service and will not be doing business with them ever again!

Upon renewal they did not look at my address change even though I had to input my current information to even start the health survey. They delivered the prescription to the wrong address and after going back and forth they ended up not servicing my area. I would think #1, a doctor would not send a prescription to an unknown address (who knows who lives there now and would take it) and #2 they overlooked it and the health provider looked back at my survey and charged me for it (which is apparently not refundable) even though they are making a clear mistake. I had talked to 3 different people in the chat and somehow the last person finally told me about not being able to service my area. Honestly, I also was nervous because the brands were changed frequently during the months I received the prescriptions and I tried looking everything up but it was all unclear. They weren't very clear on that.