NumberBarnReviews of numberbarn.com

I can't sing the praises of NumberBarn loudly enough, nor those of their customer-service rep Stan. I had purchased a local phone number with the intent of porting it -- only to find it was one of very few numbers that wasn't portable! I thought I'd be out the cost of the number (it was my fault, after all), and just wanted to ensure I wasn't paying the $2/month fee to "park" it at NumberBarn for the rest of my life! Stan took the time to understand my situation, and not only cancelled the $2 but refunded me the price of the number. This is customer service the way it was MEANT to be done -- not halfway, but with real focus on making things right. I plan to buy another number tomorrow -- after, of course, checking to ensure this one is portable! I won't go anywhere else to do that except for NumberBarn!!!

The very first thing I love about Numberbarn is the marketing website is just so damn informative. Number porting is a scary process to the uninitiated and so the research process is just a breeze with their website. Porting over a number is a breeze and their emails explaining the process as it happens are just so cool. I always know what the status of a port. Service is cheap and works great. I had moved my primary personal phone number around a few different carriers including a VoIP carrier and once I ported to NumberBarn realized I wasn't getting all my texts. I sent a support request, explained the situation and then they realized it was a more technical issue with the previous carrier. They had it fixed in a day. For a service that costs $6/mo. I don't know how in the world they offer service like that for so little. Amazing work helping me guys, we need more companies with support like them.

Worst customer service EVER! I cant reach this company for customer service at all. Nothing but thieves!

The process started off Really well with numberbarn. However without them having phone support, made it a very trying experience. Once we purchased their services, we realized that the phone service would not work well within our business model. Jenny Sue was great initially. However on the day our numbers ported she had to take off early. We tried reaching out to her team but they responded with initial generic information. We tried to port our numbers back out and ran into a problem and numberbarn completely stopped responding and left for the day. We now have a customer service issue that could have been resolved today, that we have to wait because it was not important for numberbarn to address the issue.The greatest disappointment is that they knew there was a problem and avoided fixing it for our team within a timely manner. I will keep you posted on the outcome.

Number Barn customer service is amazing! Kylie Díck was a complete pleasure to work with and I feel like I have made a new friend! My porting out was a bit of a disaster (not at all on the part of Number Barn, but rather on my new carrier), it took nearly two months to get it all said and done, but through it all Kylie was there supporting me, keeping me from losing my mind, and fighting on my behalf to get it completed. She reached out to my new carrier on my behalf and took that responsibility so I did not have to deal with it every day. I also love that I was able to pick a number that is special to me. I highly, highly recommend Number Barn. I wish I could receive this kind of customer support everywhere!! Lyndsay

Going to update when my number gets ported

I highly recommend number barn. They know what they are doing and their process includes great communication and explaining what is going on when there was a hiccup in the process

Support is excellent!