NumberBarnReviews of numberbarn.com

They did not release SMS for my purchased number. This is delaying my little launch so i am not happy. Unfortunately my new provider is slow so this hickup has compounded. But numberbarn responded quickly so it if is fixed soon I will add a star or two.

I ported a cell number over and everything went fine. Then I ported my working phone number to Numberbarn. Numberbarn notified me the port was complete and the number was ready. When I tested it, every call to the number returned a busy signal. The number has been unreachable ever since — third day so far. Before the port it worked with no problems. Customer service is blowing me off. No callback as I requested, reason why it's not working, or ETA.

I have had a landline number parked at NumberBarn for a number of years. They deduct a monthly fee from my checking account. Starting in December, I tried to PORT OUT that number only to get an automatic message: "We are unable to display porting information for this telephone number. Please click the button below to request the Customer Service Record and a member of our team will respond within 24 - 48 hours." I "Request CSR" and go thru whatever prompts are necessary. NOTHING HAS HAPPENED SINCE DECEMBER 2025!!!!! No response. No email. No message from customer support. AND THEY STILL TAKE THE MONTHLY PAYMENT OUT OF MY CHECKING ACCOUNT!$#!!! I NEED TO PORT OUT THE NUMBER that they are holding. Can anyone help?? There is no tele # for their customer service. I keep trying and trying to get an answer from them thru the website. They never respond.

Overall it is the worst customer service I have encountered. I lost my phone and need my phone number for account verification. As present, I am unable to get a sim to reactivate my t mobile account and my cell does not have esim capability. I requested to port my number to numberbarn and for some strange reason my request was cancelled. I contacted numberbarn thru their support (which is email) and each time I was told a person would contact me in 24 hours to give me status and a solution. I sent 4 or 5 request to support and only rec'd a standard reply that numberbarn support would get back to me in 24 hours --never happened. If all goes thru with out a problem, no issues with numberbarn. But a company is mainly judged on how they handle problems. With that being said, I would not use numberbarn. I will cancel my request and go else where

I really liked them until they emailed me about this new law that was going into effect Feb. 1st, 2025. They sent me an email to got the their sister company String. The instructions how to do that was not very helpful. After the port was denied because they made it sound like it was a transfer and not a port, I didn't have the right acct. # or pin. I googled the right way to do it and was able to. But in the meantime, their "sister company" String wasn't able to register my business, was more expensive for only able to give me a calling feature. I reached out to number barn and they said it is out of their hands the process is already done. The other company doesn't have a phone number to contact them. You can't log into as account. So now I probably will lose the number I paid for on numberbarn and have to get a new number and have to redo all my advertising stuff. All because of this law that was supposidly to control political messaging, which now that I think of it I can't believe I believed that since why would the government make a law to stop something they do. Makes no sense. Plus I still get tons of political messages. So, it stopped my business but didn't stop the political messages. Do yourself a favor, stay away from these places. I will just go back to a legit place.

I attempted with 3 different emails to create an account from two different PC and networks and mumberbarn never created my account. Yet I got an email confirmation on the first time I created an account and purchased a number only to be told the account invalid. I believe this is a scam!

I was using numberbarn over 4 years for all my vanity number needs. And successfully ported out to wireless carriers on an as needed basis until May 2023. 7 canadian phone numbers I had parked with them are found can not be registered for whatsap. That means I can not use that numbers anymore. Finally ended up deleting all my vanity numbers deleting and closing my account with numberbarn. All the costs for tge numbers and the parking cost were lost. They have refunded only one month parking fee . If you are planning to buy any numbers please enter on whatsap ( pretend changing number ) and check the compatibility .

I acquired one number, and initiated a port out to my mobile carrier. Because NumberBarn classifies its numbers as "wireline" this takes a couple of days, and meanwhile I acquired a couple of additional numbers for my family. Doing so interrupted my first number transfer; it was blocked by NumberBarn because, apparently, during the checkout process of those additional numbers my NB account temporarily showed a balance. (I'm extrapolating this reason from subsequent conversations with NB support). A few days and many additional emails between myself, NB support, and my mobile carrier it looks like the glitch is sorted out. Both ends have been helpful, so there's that at least. Just be warned: With NB - do ONE thing at a time. Let that complete before attempting to acquire additional numbers. Update 2022-11-27: Gotta remove one more star. It's just too finicky - there are too many ways for a number transfer to be rejected. In my latest, ongoing attempt, after 4+ days the transfer was rejected with the reason "Account NNNNN is pending disconnect". Back story is that just after acquiring the number I changed to the "parking" plan for an additional $6/month, but apparently the checkout process does not charge this amount and the balance is maintained on the line (!). In this case the port transfer is rejected. Just be sure to watch your account balance like a hawk throughout the porting process. Stupid little things means you need to contact your mobile carrier and initiate the process again. Plan to spend 1+ week on this. UPDATE 2023-12-14: Removing yet another star. Their accounting is a mess. I just received an email stating that my account was deleted due to non-payment, and that this was the "fourth and final notice". Thing is, I didn't have any numbers with them currently, nor a balance. (Well, there's always a possibility that their own broken billing system imposed a few cents of "tax" that fell between the cracks as usual). In any case I certainly did not receive any prior notices about anything like this. Stay far away.