NumberBarnReviews of numberbarn.com

I was parking my business and I entered some information incorrectly, they fixed it for me in a very short time. They were very helpful.

As I have promised, I withdrew my previous review where I have critizide the company for lack of support. Technically, there is no technical support that you can call and speak with live person. My numbers became a hostages,because the policy of the partner of Number barn is made the way that you are not going to use your phone within 3 to 5 buisness days after "unparking it". Most of the customers are not aware of it and they are not ready for that. Number barn blames on their parnter who cause the delays. Who cares? Do a quality job, change your partners if they are so slow! Anyway, regardless of the policy of Number Barn not to support over the phone, live person actually called me and he even discussed the issue with my provider. It's easy to blame each other, but they actually had a conversation and finally we got our phones working with only 1 day of delay. That's why I changed my review from 1 star to 3 stars. Good luck to all.

Beyond happy with this company, bought a phone number on 4/19. Emailed customer support to clarify a few questions I had on 4/20, got the info that I needed and ported. My phone with the new number was active in less than 15 minutes. Absolutely no hassle.

I bought and ported two numbers. Outstanding company with great team. Love it!

I ported out my number on March 6 and contact my service provider which they stated everything was approved. Number barn said 3-10 business days for port out completion. I have yet to have my number to port out. I emailed customer service and no one will respond. I bought serval meaningful numbers from them in the hope to open my business and now fear I may have trouble and wasted money. I hope someone will help me get this resolved. I didn't have any problem with my first number port, not sure why this is taking so long... I didn't get any rejection just my phone company saying they are waiting on number barn to give them the number.

Update to my previous review: At first I was worried it might be scam or not as advertised. After contacting support, they helped me in getting my order thru. Part of the reason there was a delay in the order process was my fault, so my advice. Make sure you use a credit card that has the same billing address as your primary address you use for registering on the site. Overall, after the initial delays, I'm happy now. I got the number I wanted, awaiting port to my cell provider. I order on 2021-Feb-26 ~5pm The initial order got declined/removed by the fraud protection, presumably because my credit not having the same billing address as the one that is my primary address. on 2021-Feb-26 ~6pm I opened the support ticket which was handled by multiple support reps. Finally when a rep named Jeremy stepped it, he was able to take care of the issue and proceeded with my order. On 2021-03-01 ~11am my order was completed and the services are as promised!

To be honest I was hesitant to place my order with numberbarn due to those negative reviews. But the porting process went almost butter smooth! Had a little hiccup when they didn't charge my credit card when I send my port request at first so it was rejected. But after my credit card was charged the appropriate amount, I called my carrier this morning to open a new port request specifying that this is a landline/wireline and after giving them some additional info (the name of the of company/website) my number was ported within 30 mins - to my very surprise. cause I thought it might take a week on average based on other reviews. I guess it really depends on your particular case. But from my experience, I would definitely recommend numberbarn, never use that random number that's assigned to you again!

Dear Madam or Sir, I have noticed that in 2019 I intended to use your service to port my phone number but as the email indicated the payment process has failed. I thought it meant that our transaction was not successful and therefore I wouldn’t get your service. However my bank statement tells me that you’ve been charging me 24usd annually since 2019, why is that? With the very fact that I’ve been constantly charged, my number that should be parked has actually been owned and used by another stranger, which means you haven’t been providing the service that was supposed to be provided. I have no ideas why this happens and am looking for a good explanation and refund.