NumberBarnReviews of numberbarn.com

Hassle free and user friendly. No surprises or additional fees. Simple honest good

There customer support did great with number port and answered all my questions quickly. great job

I was porting a number I have had for nearly 20 years. Due to my cellular companies representatives lack of knowledge of their own policies, my porting experience was difficult. From my first contact with Number Barns customer support, it was clear the problems would be resolved. The level of customer support I received for such a minimal cost service was a breath of fresh air in this time of disconnect. Thank you Matt and Monica! Thank you Number Barn!

I acquired one number, and initiated a port out to my mobile carrier. Because NumberBarn classifies its numbers as "wireline" this takes a couple of days, and meanwhile I acquired a couple of additional numbers for my family. Doing so interrupted my first number transfer; it was blocked by NumberBarn because, apparently, during the checkout process of those additional numbers my NB account temporarily showed a balance. (I'm extrapolating this reason from subsequent conversations with NB support). A few days and many additional emails between myself, NB support, and my mobile carrier it looks like the glitch is sorted out. Both ends have been helpful, so there's that at least. Just be warned: With NB - do ONE thing at a time. Let that complete before attempting to acquire additional numbers. Update 2022-11-27: Gotta remove one more star. It's just too finicky - there are too many ways for a number transfer to be rejected. In my latest, ongoing attempt, after 4+ days the transfer was rejected with the reason "Account NNNNN is pending disconnect". Back story is that just after acquiring the number I changed to the "parking" plan for an additional $6/month, but apparently the checkout process does not charge this amount and the balance is maintained on the line (!). In this case the port transfer is rejected. Just be sure to watch your account balance like a hawk throughout the porting process. Stupid little things means you need to contact your mobile carrier and initiate the process again. Plan to spend 1+ week on this. UPDATE 2023-12-14: Removing yet another star. Their accounting is a mess. I just received an email stating that my account was deleted due to non-payment, and that this was the "fourth and final notice". Thing is, I didn't have any numbers with them currently, nor a balance. (Well, there's always a possibility that their own broken billing system imposed a few cents of "tax" that fell between the cracks as usual). In any case I certainly did not receive any prior notices about anything like this. Stay far away.

When my father passed away, my elderly mother had to move. She was unable to keep the landline number they had shared for over 50 years. That number was used by all of her friends, doctors and billing. To lose that number at such a crucial juncture would have created a lot of headache and heartache. Fortunately, I found Number Barn and successfully saved the original landline number to forward all calls to her new landline. She has no idea how this works but she and I are very grateful for the save.

customer service was prompt and frequently updated me. pictures and calls can be sent. great service, i'm able to realize my dream of being smartphone-free

Good Company for Business Numbers. You can go straight through their app and map the phone number to your smart phone if you're a smaller entity or if you need full on VOIP w/dedicated VRU and switching these folks offer it all. I would have given 5 stars however, there was no option at the time of signup or after to add the CNAM to outbound dialing from my business number to ensure the company name displays on the caller id instead of my company phone number. If you want your vanity number to show up on the caller id's for recipients of your outbound calls, reach out to customer service after you get confirmation that the phone number has been ported to your account.

NumberBarn works! Just make sure you vet the number you purchase, I had a not so pleasant experience with one number I purchased from them. Apparently the number was still affiliated with a business and I received many unwanted calls daily. Because I paid very little money for the number I just went ahead and bought a new one from NumberBarn and I have not received any calls so far so that one must have been a fluke. Overall I am very satisfied with NumberBarn. The porting process was a breeze, their support is fast. You can write to them with a question and they answer in about 24 hours. I highly recommend!