Nu ImageReviews of nuimagemedical.com

Response from Nu ImageFeb 10, 2026

Thank you so much, Ana, for this wonderful review and your well-deserved 5-star rating! 🌟 We’re absolutely thrilled and so grateful to hear that you find our service always easy and fast, and that you’ve never had an issue with Nu Image Medical—your consistent positive experience is the ultimate goal for our entire team! Comments like yours truly make our day and remind us why we’re so passionate about delivering reliable, hassle-free telehealth care with speed, simplicity, and genuine support every single time. Thank YOU for your continued trust and for taking the time to share such kind words—we’re truly honored to be your go-to and appreciate you more than you know! We can’t wait to keep providing that seamless, great service on your next visit or whenever you need us. Here’s to many more easy, fast, and fantastic experiences ahead! 💉❤️

Response from Nu ImageFeb 10, 2026

Thank you so much, Andreas, for this fantastic review and your well-deserved 5-star rating! 🌟 We’re absolutely thrilled and so grateful to hear that you took advantage of our Black Friday special deal for the one-year weight loss program, found the entire process easy, received your medication in just a couple of days, and that everything was perfect with no complaints—that’s music to our ears! Your seamless experience is exactly what we aim for, especially during our special promotions, and it means the world to the Nu Image Medical team knowing we delivered on speed, simplicity, and top-notch results. Thank YOU for choosing us for your weight loss journey and for taking the time to share such positive feedback—we truly appreciate your trust and are honored to be supporting you every step of the way. We’re excited to keep providing that easy, fast, and effective care as you continue crushing your goals! Here’s to an amazing year ahead with even more great progress and zero complaints! 💉🚀

Response from Nu ImageFeb 10, 2026

Thank you so much, Angela Osman, for this amazing review and your enthusiastic 5-star rating! 🌟 We’re absolutely thrilled and truly honored to hear that you consider Nu Image Medical the Best in Florida with excellent service—coming from a client right here in our home state, that means the world to the entire team! Your kind words validate everything we pour our hearts into: delivering top-tier, reliable telehealth care with the compassion, speed, and quality that Florida clients deserve. Thank YOU for trusting us and for taking the time to share such glowing feedback—it lights up our whole team and inspires us to keep raising the bar every single day. We’re so grateful to have you as part of the Nu Image family! We can’t wait to keep providing you with that excellent service and supporting your journey with the best results possible. Here’s to more wins, more confidence, and feeling fantastic—Florida strong! 💉❤️

Response from Nu ImageFeb 10, 2026

Thank you for your feedback, James, and for taking the time to share your thoughts on your recent experience—we truly appreciate you reaching out. We’re sorry to hear that the requirement for a full 3-month payment at checkout prevented you from moving forward with your weight loss order. We understand how frustrating that can feel when you’re excited to start and monthly billing would make it more manageable. Your suggestion about offering monthly options to encourage more orders is valuable, and we always take client input like this seriously as we work to improve accessibility and flexibility for everyone. Our current structure for many weight loss programs (including GLP-1 treatments like Semaglutide) often involves upfront payments for multi-month supplies to help keep overall costs lower, ensure consistent treatment continuity under physician supervision, and cover the comprehensive support included (consults, shipping, etc.). That said, we do offer various plans and promotions over time, including some month-to-month options or longer commitments with adjusted pricing—availability can depend on the specific program or current offers. We’d love the chance to help make this work for you if you’re still interested! Please reach out directly to our support team at nuimagemedical.com/contact with your details, and we’ll personally review your options, check for any flexible payment arrangements, current promotions, or alternative plans that might better fit your budget. We’re committed to supporting your goals and want to ensure you feel confident every step of the way. Thank you again for your honesty and for considering Nu Image Medical—we value clients like you and hope to have the opportunity to earn your trust in the future.

Response from Nu ImageFeb 10, 2026

Thank you so much, Bryan Bloom, for this fantastic review and your well-deserved 5-star rating! 🌟 We’re absolutely over the moon and truly grateful to hear that you think Nu Image Medical is an amazing company with excellent products and amazing support—and that you’ve had nothing but an awesome experience with us! Your kind words light up the entire team and remind us why we pour so much heart into delivering top-quality care, reliable products, and the kind of supportive service that makes every step feel easy and positive. Thank YOU for trusting us and for taking the time to share such glowing feedback—it’s the ultimate motivation and means more than you know. We’re honored to have you as part of the Nu Image family and can’t wait to keep providing those awesome experiences and great results on your journey ahead! Here’s to more amazing moments, continued success, and feeling your absolute best! 💉❤️

Response from Nu ImageFeb 10, 2026

Thank you for taking the time to leave your feedback—we’re truly sorry to hear about the difficulties you’ve experienced with your order, including the delays in delivery and the issue with the contents of your package. We take concerns like these very seriously, as our goal is always to provide reliable, timely service and high-quality care to every client. At Nu Image Medical, we partner with licensed, state-compliant pharmacies to fulfill and ship prescriptions (please note that Nu Image Medical is a telehealth provider and does not directly ship medications ourselves). Every package is documented with full images and video of the filling and packing process to ensure accuracy and transparency. If there’s any discrepancy with what was received, we encourage reaching out directly to the pharmacy team—they can provide copies of that documentation for your review. Our policy requires that any issues with damaged, missing, or incorrect items in a shipment be reported within 48 hours of delivery receipt. This strict timeframe (shorter than the 7-day window in some cases) is in place to help prevent fraud, abuse, or misuse of prescription medications like GLP-1s, while still allowing reasonable time to inspect upon arrival. We understand this can feel limiting if the issue isn’t noticed right away, and we’re sorry if that contributed to the frustration here. We’d genuinely like to look into this further and see if there’s any way we can assist or make things right within our guidelines. Could you please reply at nuimagemedical.com with your order number, tracking details (if available), and any photos of the received package? Alternatively, reach out directly to our support team at [email protected] or through your patient portal—we respond quickly and can connect you with the pharmacy if needed. Thank you again for your honesty in sharing this—we value every piece of feedback as it helps us improve. We’re committed to supporting your health journey and hope we can resolve this to your satisfaction.

Response from Nu ImageOct 12, 2026

Thomas, thank you for taking the time to post this. A Nu Image® subscription renews on the schedule chosen at checkout, which is also explained in our Refund & Auto-Bill Policy linked on our website, and patients receive a reminder email 48 hours before each renewal. The exact "Renews on" date is always visible in the Auto Refills section of the account, and a subscription can be cancelled there at any time, or by emailing or calling us, with the portal confirming a cancellation on screen. An order that has already been placed or is being prepared will still ship, but cancelling stops everything after it. We never want anyone to feel stuck, so if something didn't line up the way you expected, please reach us at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Suze and Markus, we're sorry the medication wasn't the right fit for either of you, and we appreciate you saying plainly that it doesn't work for everyone. Our subscriptions are designed so treatment isn't interrupted, which is why each one renews on the schedule the patient picked at checkout, whether that's monthly or a longer prepaid plan. Cancelling can be done at any time, and it stops the next renewal, although an order already placed or being prepared will still go out. A cancellation is complete once it shows under Inactive Auto Refills in your account or our team confirms it, so if you received a notice you didn't expect, we'll gladly review the history with you privately. You can reach us any time at [email protected] or 888-520-3438.