Nu ImageReviews of nuimagemedical.com

Response from Nu ImageOct 12, 2026

Sandy, thank you for the review and for noting that your order arrived on time. We'd never want any patient to feel embarrassed for asking questions, and your comments about tone have been shared with our support team. Nu Image® focuses on connecting patients with licensed providers and prescriptions, and anyone who wants more guidance can always message their provider or call us. If you ever decide to come back, we'd be glad to help at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

We appreciate you pointing out that it's hard to step back and add a medication once you've moved forward in enrollment. If anything gets left out, contacting our support team before the provider review means it can be passed along so the provider has the full picture. Comments like this go directly to the people who maintain our enrollment flow. Our team is available at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Carlos, point taken, and thank you for saying it plainly. Your patient account is where you message your provider, see the renewal date for each auto refill, and update payment details, so we want every part of it to be easy to find. If any screen is confusing, a quick call lets our team walk you through it step by step. You can reach us at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Michael, "great and quick" is exactly what we hope every patient experiences, so thank you. We'd love to know what would have made it a five-star visit, whether that's communication, pricing, or the website. Even a short note helps the team improve. Drop us a line at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Darren, thank you for ordering with us a second time. Depending on the state, a phone consultation isn't always required, so when a provider approves a plan from the intake alone, the prescription moves straight to the pharmacy without a call. If an earlier order never showed up, our team can look up its tracking history and help get to the bottom of it. Please get in touch at [email protected] or 888-520-3438 so we can check.

Response from Nu ImageOct 12, 2026

Albert, being called nice and professional means a lot to our team. Since you landed on three stars, we'd be grateful to hear what was missing, because that's the kind of detail that helps us get better. Tell us anytime at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Brenda, thanks for telling us about this. In states that require a live consultation, the provider must complete it before a prescription can be written, so trouble connecting holds everything up, and we understand how frustrating that is. From the patient profile you can schedule a set time with a provider or join the consultation room, and scheduling ahead usually goes more smoothly. If the link or timing still isn't working, call our team at 888-520-3438 or email [email protected] and we'll help.

Response from Nu ImageOct 12, 2026

Trina, that's fair feedback, and we hear you. Leaving a review is always optional, and nobody should feel rushed to do it during checkout. We appreciate you taking a moment anyway, and we've shared your comment with the team. If you ever want to tell us more, email [email protected] or call 888-520-3438.