avera G.
I placed an order in May - no product
I placed an order in May. It has been a month and I have not received my order. As far as I can tell, this business is a scam.
Nuage is listed under Clothing & Underwear.
Nuage (nuagewears.com) has 92 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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avera G.
I placed an order in May. It has been a month and I have not received my order. As far as I can tell, this business is a scam.
Kari B.
I placed an order on June1, 2026 and it is now June17,2026 and the status is “preparing for shipping “ I have emailed them twice with no answer - buyer beware
Response from NuageJun 18, 2026
Dear Kari, We are truly sorry for the frustration this delay and the communication gap have caused you. This is definitely not the experience we want you to have. To offer a bit of context, our NuCloud collection underwent a major product upgrade this June to ensure even better quality and comfort. Because of this high-demand upgrade, our fulfillment timeline for this specific collection is currently 10 to 15 business days. We also want to deeply apologize that our team missed your previous emails. We want to make this right immediately. Could you please reply here or send a direct message with the email address you used to place the order? We will locate your ticket and get back to you with an exact update on your shipment right away. Thank you for your patience and for holding us accountable. Best regards, The Nuage Team
C. K.
I love the diversity of the models! Beautiful products and website!
Me
Fantastic. Wouldn’t buy anything else. Have placed a second order
Aileen R.
It was amazing and very well done.
Jazzy
Nuage is a trusted company who provides quality product! This review is specific to an order replacement that was replaced with the wrong item. Nuage corrected the error without hesitation and with charging me again. I truly appreciate their customer service as well as product!
Parisa G.
Literally the BEST underwear I’ve have worn in my life!! I’ve been through many body transformations (motherhood in my 20’s and 30’s and now just in my 40s…), and these fit so perfectly. Even on days when I’m totally bloated. You cannot see them through any of my gym leggings or regular work and casual clothing. I’m going to replace all of my underwear with Nuage!
Sherry K.
The customer service is amazing. If you are unsure of sizing of fit, contact them and ask! I didn’t have good luck with the fit on my first pair, but I will be ordering again because of the customer service and kindness I received from this company.