National Tire & BatteryReviews of ntb.com

I went to the Hammond, La store a few days before Christmas to have my car aligned and of course there was other problems found. I rapidly went from $100-$400 bill at least that’s what I was told. I was also told that I was approved for a 90 day same as cash account but found 2 weeks later they are taking $50 per week from my bank acct and I would be paying $2200. My car still pulls to the left and when I called about this $2200 charge they act like they have no idea. Don’t do business with these people especially if you’re a widow over the age of 62. You will be lied to and taken advantage of.

A NTB employee in Aiken, South Caronlina wrecked my car by backing into another car. It has been almost a month and the company appears to be trying to avoid responsibility by phone and messages to their corporate office. We just want our car fixed. We don't care if the driver's insurance pays or the company pays for the repairs. Just imagine, if they don't have enough integrity when you have a police report, what are they doing with your car that you are not aware of.

Worst experience with any company I have dealt with. I went in for the first oil change on a brand new vehicle. They didn’t put in the oil filter in correctly. I left with the car leaking oil. I had to tow it back at my expense. They took the old o-ring out of the trash and put it back on. All the warning lights are on and could not be reset. I left again to find out they never replaced the lost oil. The oil filter cap was over tightened and stripped This has resulted in a $930 repair on a vehicle with 5000 miles. Several attempts were made to contact the corporate office with no returned calls. This was the Auburn, AL NTB.

i noticed the same ad for managers all over the greater baltimore area. i guess there's a reason why they are in such an emergency to hire. i felt like it was a great interview until i mentioned I had an Autistic child and that i took care of my disabled Mother. then i never heard back from them even AFTER he stated i would hear from him in a couple of days. thanks for passing on me. i would have hated to waste my good talent with NTB

Booked an Appt online, had to call the store in Lower Burrell and change it because I made a mistake. Nathan fixed my appt. Went for my appt and seen Nathan again. Needed new tires and ended up changing my order there. They were exceptional and Nathan got me all set. Great job!! Great employee!!

They go over and beyond

Associate that I worked with was very nice and let us know everything that we needed to get done, and what were the best options. His name was Brad and we went the shop in Mansfield, TX 1251 HIGHWAY 287 N and he was very helpful.

Took my car to the Aberdeen md location for a simple easy repair. Needed a tire plugged because a screw went into it. The screw head was visible and not in the sidewall of the tire. They told me that they would take care of it for a reasonable price so I agreed and left it with them. BIG MISTAKE! After waiting 3 hours,they informed me they couldn't repair it. I asked why because I knew better due to my 12 years working in a shop as a mechanic. They said they couldn't lay it flat to do the repair which is BS and tried to sell me a new tire for 200 dollars! I told them no and took my car across the street to another shop that plugged it in 15 minutes and cost me 25 dollars! National tire and battery is a joke and rip off! You should avoid this place at all costs.! Don't walk, RUN! They will never get any business from me and they don't deserve yours either!