The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent
Administration & Services · New Jersey, New Jersey
Excellent
Administration & Services · Jersey City, New Jersey
Excellent
Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
485 approved reviews, newest moderated first
Sam ( C.
The support team is friendly, knowledgeable and they go the extra mile to ensure complete satisfaction for retailer. They are excellent problem solvers.
Response from National Retail SolutionsFeb 11, 2020
Thank you for the review! We are glad to hear that you are content with our service and support. Our support team is always here to help you!
Charlie
You are Advertising in my POS .
Response from National Retail SolutionsFeb 11, 2020
We want to apologize for the inconvenience of having advertisement on your POS system. Please understand that the ads are created and used to help subsidize the monthly fee that is required to be paid. NRS also offers you and your store the ability to create your own ad to be used on the customer facing screen. We have an ad free option as well that removes all ads, but the monthly fee increases from $19.95 to $49.95. If you would like any more information regarding our ads and monthly fee, please feel free to contact our customer support at (800)-215-0931 (Between 9AM - 5PM EST) and we can help to resolve any issues.
CW
Horrible customer service, misleading Descriptions of POS systems
Response from National Retail SolutionsSep 26, 2019
Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We'd like to speak with you to understand what happened, and help resolve the issue. At your earliest convenience, please call us (973) 438-5048 to resolve the issue.
MOHAMMED
great system great service
Response from National Retail SolutionsFeb 11, 2020
Thank you for the review! Our team at NRS is happy to hear about your satisfaction with our system and service.
Beulana F.
Never buy their system ,horrible customer service,asking for $ 600 for reactivation ,and $ 200 for Licence.for 1 year ,Please find some other POS system for business.
Response from National Retail SolutionsSep 26, 2019
Hi Beulana We sincerely apologize for your negative experience. There are no reactivation fees. The $600 fee occurs when there is a change of ownership (ex. you inherited a POS system that was registered to the previous owner's business) We'd like to speak with you to understand what happened, and help resolve the issue. At your earliest convenience, please call us (973) 438-5048. We appreciate your time & business!
Kristy C.
There customer service is horrible. I bought 2 of these registers in December 2018 and still have never used them told my sales rep in March to come get them I wanted my money back and it's August 2019 and still haven't resolved anything. It's very frustrating. I do not recommend this company you will have bigger problems and be out slot of money...
Response from National Retail SolutionsFeb 11, 2020
Our NRS team apologizes for the inconvenience through customer service that has been brought to you. Providing a great customer support is very important to us. We'd like to speak with you to understand what happened, and help resolve the issue. At your earliest convenience, please call us (800)-215-0931 to resolve the issue.
Michael
First, i can't believe I ran my business all this time without this POS. This is a life changer. I have access to my POS through my phone even when I can't be at the store. It's easy to use. It streamlines the checkout. I even promote daily specials on the screen that faces my customer. This thing is GREAT!!!!
Response from National Retail SolutionsFeb 11, 2020
Thank you so much for the positive review. Our team at NRS works hard to make sure our customers are more than happy with their system and our service. Our support team is also always here for you!
ushani 5.
I use NRS POS more than a year and got used to small issues from time to time, but now they have released a new version of their software that doesn't allow you to use your own weight with their system. You have to buy their weight to integrate with the POS or enter the weight and the price manually to calculate the price and the enter in the POS itself!! This change is unacceptable and to force customers to integrate only NRS weight which costs $299 is illegal.