National Retail SolutionsReviews of nrsplus.com

Response from National Retail SolutionsJun 8, 2022

Hi Michael, we are so sorry you had a bad experience. We'd like to speak with you to understand what happened, and help resolve the misunderstanding. The Ads fees helps subsidize the unit and keep your monthly service/license fee low, we also offer an option for you to run your own in-house ads. Please contact our Quality Control department so we give you more information and make it right for you: 888-541-0849.

Response from National Retail SolutionsOct 14, 2021

Hi Sue, We are very sorry to hear you had trouble reaching our Tobacco Scan Data Manager. We highly value customer care and service! Please call our agent Karina at 1-800-501-7184 and she will be able to assist you with any issues you may have. We want to make this right!

Response from National Retail SolutionsOct 12, 2021

Hi Sampatel, We are very sorry to hear you are unhappy with our support team. We highly value customer care and service! Please call our agent Christina at 973-438-8276 and she will be able to assist you with any issues you may have. We want to make this right!

Response from National Retail SolutionsAug 20, 2020

We are so sorry to hear that you've had a bad experience with our POS and urge you to contact us so we can make things right! Please call 800-215-0931 and ask for Roque. Our monthly licensing and support fee is lower than many other companies. Our POS has many extra features included which are unique and beyond just the basics of sales and inventory tracking like many other brands. We additionally offer a menu of optional Premium Feature subscriptions such as Transaction Surveillance Monitoring, ID License Scanning (JUUL RACS compliance), credit card processing connectivity (FREE integration with NRS PAY!), Tobacco Scan Data program, Modifiers with a secondary IP Printer for your kitchen, Customer Tab, and even a shopping app to sign up for, for customers to locate you and order ahead from your store... We have a remote store management app and online portal so you can access your backend 24/7. Plus live customer support waiting to hear from you! With our over 11,000 POS installed nationwide, our satisfied customers are enjoying being organized, attracting more customers and making more money. Please reconsider and contact us ---

Response from National Retail SolutionsMay 22, 2020

We apologize for any inconvenience that has been brought to you. However, our POS System offers many advantages to a retail owner. With robust hardware and intuitive software, the NRS POS is a powerful retail ecosystem that helps you organize your store. We have better than 12,000 POS units in the field. There are many very happy store owners using all of the new and improved services that are offered. Please, feel free to contact our customer support at (800)-215-0931 and we can help to resolve any issues you may have.

Response from National Retail SolutionsFeb 12, 2020

Thank you for editing your review! To be able to resolve your complaints, we will need to know your name, email or phone number to be able to contact you. So please call (800)-215-0931 or email [email protected] and let them know that you sent in the review and who you are. They will then answer any of your questions or issues that you currently have.