Novostella👉💡Novostella offers high quality smart lighting technology products. Localized industrial design with humanized user experience. We are committed to creating stellar lighting experience for global families through our persistent innovation, devoted cra...
Novostella (novostella.net) has 205 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing205 approved reviews, newest moderated first
Harvey B.
I had to re-add the lights several times before all four (4) of them would stay online, and follow the identical schedule I put in. Be attentive to getting them all on the identical network, and some on one extender, and others on another. The app for changing colors, listening to music and such works really well. Love the control I have over both brightness and contrast (saturation). Really well made, right down to the cords.
Rodney A.
Finally managed to add devices(s). A bit of a learning curve, but it's all coming together. Cool lights(s)...looking forward to using at Christmas time.
John D.
the shipping and receipt of the products were super fast, couldn’t believe how quickly I received them. not sure about the fixture quality or programming yet, they are scheduled to install in march.
Mark W.
Excellent product, excellent service. The tunable white leds are great under kitchen cabinets. Thanks
Gina
Love these lights! Great asset to any garden.
Lidia I.
Thank you for returning my money and for answering very quickly. Everything has been resolved.
Response from NovostellaFeb 14, 2022
Hello Lidia Really sorry for the inconvenience. I just checked your order, it shows the item you bought was out of stock now. After talking with my workmate and warehouse, it will need a long time to back to stock. So I have cancelled your order, and you will get the refund soon. to express our apologies, I have sent you a discount by email, please check it
Chris M.
You cancelled my order without a single reason why . Horrible customer service.
Response from NovostellaFeb 14, 2022
Hello Chris Really for the unhappy experience. I checked your order. You bought a 20ft day light strip light before. Cause the item was out of stock, and our company decide not to produce this light in the future. So I have removed this product from our store and cancelled your order. Sorry for that we didn't contact you before cancelling the order. And to show our apologies, we can supply you a better tunable white strip light with the same price. You can see this link https://www.novostella.net/collections/indoor-led-strip-lights/products/20ft-6m-tunable-white-strip-lights You just need to make an order, and I will arrange the shipment for you asap and refund you the difference.
Robert W.
I am really disappointed with the automation support on these new smart floodlights. They appear to be the dumbest smart lights out there. Everything has to be done from the app. My other Novostella flood lights have much more functionality through automation applications than these new ones. They ARE very bright but not worth the extra price I paid for all the features I can only use through the app. Never will I again be an early adopter with a Novostella product.
Response from NovostellaFeb 11, 2022
Hello Robert Really sorry for the unhappy experience taking to you. AuroraLux is our new product, we design it for the Aurora effect. We just thought our customers will like it. We have send you a email, we will try out best to solving the problem there.
