Norton Shopping GuaranteeReviews of nortonshoppingguarantee.com

Tried to make a claim and was instructed to wait for a follow-up e-mail to explain the scenario.. Of coarse NO response and most people aren't going to follow up so why should they care. USELESS

This company guaranteed a purchase that I made online. When I reported the problem to them I found my online agent to be argumentative rather than a problem solver. I've always found Norton to be a reliable and honest company. This "Shopping Guarantee" venture certainly doesn't align with their other business's.

Got my money back with NSG after a merchant was unresponsive for over a month

I had purchased a car part from a site with this Norton guarentee over a month ago, worst online experience I've ever had in over 10 years. The claim is good for 30 days I waited 26 or 27 days before opening a claim. Says it covers purchases up to 1000$ I sent the agreement covering the benefits to the Norton chat and guess what no reply. I think all this does is open a little chat room where I'm free to send like 8 messages over a 1 week period (April 22 to April 29th- today) and not get 1 single reply. If I ever see a site that has this norton guarentee again I will take my business elsewhere as to not get scammed again. I'm out 175 bux and Norton has done 0 to help me.

This guarantee sounds great, that is until you try to use it. I hope the merchants don't have to pay for service as it is nothing short of a big lie. I "filed a claim" and couldn't believe all the "red tape" involved. I don't believe I'll believe anything positive about Norton ever again. Too bad!

I requested price claim and i got emails that I will get a refund in 3 weeks by checks. it has been a month and the claim will be expired on today.I didn't get any checks so I contacted them several times but no response no answer. waste time waste money, poor customer service. they didn't refund my $200.

Norton were meant to guarantee Cellphone cases but it took a long time for Cellphone cases to respond . Norton need to vet their companies to make sure they perform well if they are going to sustain credibility. Having said that I gladly retract my previous review as Cellphone Cases have refunded my payment

I bought keto pills was supposed to be some for free. Ended up paying almost $300. Was able to contact and send product back. After it was received they were no longer answering my emails. Called norton shopping guarantee and was told that it was only a 30 day guarantee when my email shows 60 days. Called Norton and still waiting for it to be resolved.