Norton Shopping GuaranteeIncrease Trust and Confidence OnlineBusinesses partner with Norton Shopping Guarantee to increase trust and confidence in their online store. Look for the Norton Shopping Guarantee trustmarks and shop with confidence knowing the business is independently verified and your purchase is guaranteed.
Norton Shopping Guarantee (nortonshoppingguarantee.com) has 76 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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IT & Communication · BRISTOW, Virginia
Excellent
IT & Communication · McLean, Virginia
Excellent
IT & Communication · Alexandria, Virginia
Excellent
IT & Communication · Midlothian, Virginia
Excellent
76 approved reviews, newest moderated first
James H.
Couldn't be happier with the Norton Shopping Guarantee and their service. Found my item with a lower price after purchase, sent the supporting documents and received the approval from Norton in 1 day. Great service! Thanks.
Jodi P.
I honestly wasn't aware of the Norton 30 day lowest price guarantee as part of their online purchase protection until they sent me a reminder that it was up in 3 days. That's when I double checked and found out a piece of furniture I bought from Slumberland.com was $41 cheaper now. I filed the paperwork, which was quite easy, and within 48 hours they approved my claim and initiated my refund thru paypal. Score!
Rolf Van B.
Great tool when shopping online! Thank you!
Mark
The Norton Shopping Guarantee is WORTHLESS and a scam. I received a damaged product from an online vendor that was supposedly covered by the Norton Guarantee. I spent more than 3 months following their claim process and doing everything requested, but in the end they did NOTHING, and I'm stuck with a damaged product that was supposed to be covered by the Norton Shopping Guarantee. Consumers should know that it is a scam, they will give you the run around for months, and it is worthless. All businesses should also know that the NSG is worthless, and consumers don't trust it or see any value in it.
bailing L.
Absolutely terrible. Bought something on the platform double price, tried to cancel and refund. Messaged every single day for 3 days no replies from seller and just got told by the platform to register and file something even more complicated. What a waste of time !!
Sean
This is an awful idea, is there a way to block it? it just slows web pages down and makes them really un-functional.
Neben E.
I made a purchase with LockedLoaded.com but one or two days afterwards the price drops by $53. I made a claim. In less than a week I have been notified that a refund of difference would in fact be mailed to me. Norton Shopping Guarantee works for me.
Doug S.
Norton Shopping Guarantee is baloney. It has been totally worthless. You’ve probably seen their logo on a website before guaranteeing your shopping experience. I needed them to act on their guarantee for an online furniture store named DCG Stores who sold me a damaged table, couldn’t replace it and wouldn’t issue a refund to me. I purchased the table on August 10th and today is Sept 15th. I never did receive a refund from DCG Stores and Norton didn’t do a thing about it even after I had sent them numerous messages detailing the issue I was having. Luckily, Visa refunded the purchase for me so now they are going after DCG Stores. Take my advice, never buy anything from DCG Stores and never purchase anything from a website just because Norton is guaranteeing your purchase because they obviously won’t do anything to help you if a problem with your purchase arises.