William B.
More problems
More problems. Actually got a return of $43.00 from them for a lower price dispute where the items I bought went on sale later. When I went to deposit the checks the bank refused to honor them. I was able to get them to send me the money via PayPal with the help of a very patient gentleman. The reason why I’m writing this review is another matter. I filed a claim on March 3rd. It’s now the 17th. I asked the patient guy to look into why I didn’t get any more refunds, he said the claim was filed, but they didn’t receive any screenshots. That was weird, I sent a ton and I remember deleting the emails from my sent file, so I know they went out. I retook what screenshots I could. Of course, these were different from the first batch. But according to the shots, they owed me a little more than $70.00. He wrote back and said I could only file for one of the claims and that today was the last day. That’s when I just decided to give up. Going back through my orders at Jomashop would have been too difficult, I placed a ton of orders in the last two months. If they were able to help their clients without making them jump thru so many hoops and being so strict with their policies, they would be a lot easier to deal with. But I suppose you have to be more tech savvy and agile at your computer than most of us over 30 are. Sign of the times I suppose. They are a Google company.